At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Role Purpose:
To serve as the primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption to business operations.
Do You Have What It Takes?
🔹 You have 6+ months of tech support experience in ICT, BPO, or Shared Services
🔹 You’ve worked with ServiceNow and know how to manage tickets efficiently
🔹 You’re skilled in Active Directory, Windows OS, Exchange, and basic networking
🔹 You communicate clearly and troubleshoot with confidence
🔹 You might have retail experience—and if you do, that’s a big plus!
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.