At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Role Purpose:
This role involves managing the entire “expense reimbursement process”, which includes reviewing and approving or rejecting applications, collecting supporting documents, ensuring compliance with relevant procedures in the accounting system, and addressing inquiries. All tasks are performed in accordance with established policies such as travel regulations.Since Fujitsu has implemented and is using the SAP Concur System, this position also includes end-to-end operational responsibility for SAP Concur ensuring seamless integration with the reimbursement process.
What is "Expense Reimbursement Operation"?
"Expense Reimbursement Operation" refers to the process where employees temporarily cover expenses like transportation, business travel, and entertainment costs, which are later reimbursed by the company.
Specific tasks include the following:
- Travel Management
- Approval, rejection, and related tasks for overseas business trip expenses (Receiving applications from employees, verifying content, and creating vouchers in the accounting system. Handling cancellations after approval, etc.)
- Processing post-approval modifications and cancellations for domestic business trips (Receiving employee applications,, verifying details, and creating vouchers in the accounting system)
- Audit and fraud detection tasks (Checking receipt expiration dates against travel expense regulations, promoting proper application, etc.)
- Expense Management (HR)
- Approval, rejection, and record-keeping tasks for educational course fee settlements (Receiving employee applications, verifying content, and creating vouchers in the accounting system.)
- Expense Management (General Affairs)
- Refund and cancellation processing for expense reimbursements
(Receiving applications from employees, reviewing details, and requesting refunds or correction processing from the accounting team, etc.) - Registration support and related tasks for expense reimbursements
(Handling employee requests such as vendor registration, and conducting inquiries in the case of bank transfer errors, etc.) - Operational procedures for retrying when errors occur during the automatic approval or rejection of expense reimbursements
- Responding to inquiries related to expense reimbursements
- Refund and cancellation processing for expense reimbursements
- Other
- Creating and updating manuals and business flows for each task
■Required Qualifications and Experience
- Able to demonstrate Japanese language proficiency sufficient to directly contact employees within Japan and perform duties.
Specifically, this requires "reading" and "listening" skills equivalent to Japanese Language Proficiency Test (JLPT) N2, plus "writing" skills (email communication in Japanese). JLPT N2 or higher is preferred. - This includes the ability to “autonomously carry out tasks”. The role requires strong problem-solving skills to analyze and resolve issues by selecting and combining the optimal methods from existing solutions.
■Preferred Qualifications and Experience
- Knowledge and experience in expense reimbursement operations
- Experience in utilizing the Concur system for expense management
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.