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Job Description
Japanese Bilingual HR Associate
Job Location:  Taguig City
Location Flexibility:  Multiple Locations in Country
Req Id:  6349
Posting Start Date:  3/12/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

 
Role Purpose
The role is responsible for providing day-to-day support to managers and employees within the PH GDC by handling administrative tasks, resolving inquiries, and generating reports. It ensures that all activities are completed within established SLA metrics with a high level of accuracy, while adhering to the latest policies and process documentation. Additionally, the position plays a key role in maintaining strong customer relationships and delivering efficient, reliable service.
 
Key Accountabilities
  • Service Level
    • Ensure that services and deliverables are met in accordance with SLA and quality standards
    • Provide support to comply with audit requirements in relation to relevant process
  • Customer Relations
    • Build and maintain good customer relationship
    • Proactively address and resolves customer issues
  • Process
    • Manage employee lifecycle particularly tasks related to the following: Employee Movements, Regularization, Personal Data Changes, and Offboarding
    • Maintain accurate employee records in HR systems
    • Prepare employment documents (ex. Regularization Letters) and send HR related emails/announcements
    • Create/update internal process documentations
    • AskHR Management: Assist with timely assignment of tickets and responding to employee queries
    • Create/update Knowledge Articles for PH GDC based on common employee queries.
    • Support quality checks as needed within PH HR Operations Team
    • Prepares reports as needed by HRBPs and HR Managers
    • Maintains an organized database of records, processes, and documents in the shared folder/SharePoint
    • Provide recommendations in improving current HR processes
  • Team Support
    • Proactively participates in meetings with internal team, HRBPs, and GDC
    • Act as back-up support for other team members
    • Proactively enrolls and participates in trainings and engagement activities
    • Provides support to HRBPs and HR Managers within PH GDC

 

Core Skills

  • Intermediate knowledge of MS Office Application (Excel, PowerPoint)
  • JLPT N3 certificate
  • Good attention to detail
  • Good written and oral communication skills in English and other languages (as appropriate)
  • Good interpersonal skills and team player
  • Good conflict/issues management skills
  • Good time management and works well under pressure

 

 

 
Relocation Supported:  No
Visa Sponsorship Approved:  No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.