Job Description
Bilingual Service Desk Agent
Job Location:  Taguig City
Location Flexibility:  Primary Location Only
Req Id:  10057
Posting Start Date:  7/21/26

Qualifications

Good interpersonal and communication skills, Teamwork and attention to details is a must. ·

 Experience in Data mgmt. and excel is preferable. · ServiceNow experience beneficial. ·

 Experience in following and documenting business processes. · Organized, structured approach in a fast-paced work environment. ·

Willingness to work and learn in a team and to adapt dynamic and agile working methods. · Procurement, (pre-) sales, SAM, Pricing, Finance, Service Desk or Master Data experience. ·

Testing (UAT/System Testing). · Service Improvements. ·

 Service Documentation creation and updates. ·

Knowledge Transfer/Service Transition experience. · 

Experience or interest in software licensing or compliance (optional).Strong Japanese language skill is an advantage.

Relocation Supported:  No
Visa Sponsorship Approved:  No