At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM, ITOM and SAM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. 

Candidates will be experienced in leading ServiceNow engagements end to end, 
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
•  Develop and customize ServiceNow applications, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management.
•  Collaborate with the architecture team to design and implement effective solutions that meet client requirements.
•  Optimize and maintain existing ServiceNow applications for performance and scalability.
•  Lead code reviews and enforce best practices in ServiceNow development.
•  Provide technical guidance and mentorship to junior developers.
•  Develop integrations with other business systems and applications.
•  Troubleshoot and resolve complex technical issues in the ServiceNow environment.
•  Stay abreast of new ServiceNow features and technologies, incorporating them into solutions as appropriate.
•  Communicate technical problems and solutions to both technical and non-technical audiences.
•  Ability to convey complex technical concepts in understandable business terms
Consults with business analyst/project manager to develop appropriate technical solutions.
•  Document and gain acceptance / approvals of selected final solutions.
•  Execute technical solutions in capacity as a Sr. consultant.
•  Contribute to the development of Fujitsu IP solutions in ServiceNow.
•  Coach and advise other Developers.
Qualifications
Skills and Experience Requirements:
•  Bachelor's degree with at least 5 years of ServiceNow design and development experience
•  Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM, custom apps and SAM.
•  Experience developing ServiceNow solutions and technical design documents from business requirements.
•  Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
•  Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
•  Experience developing, implementing, and maintaining large-scale applications and systems.
•  At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
•  Must have strong requirements gathering experience.
•  Programming expertise in Java, JavaScript or other functional programming languages
•  Demonstrated understanding of ITIL practices
•  Excellent written and oral communication skills.
Skills and Certifications
•  ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
•  ITIL v3 certification
•  Excellent analytical and problem-solving skills
•  Excellent verbal and written communication skills
•  Strong presentation development and Customer Presentation skills
•  Successful teamwork experience & demonstrated leadership abilities