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Job Role: Technical Consultant

Shift: 2:00 PM - 11:00PM

Work Mode: Hybrid

Relevant Experience: 5+

Job Description:

Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

• Develop, configure, and customize ServiceNow applications, with a focus on IT Asset Management, including Hardware and Software Asset Management.
• Work under the guidance of senior developers and architects to deliver high-quality technical solutions.
• Participate in all phases of the ServiceNow development lifecycle, from requirement analysis to deployment and support.
• Assist in the integration of ServiceNow with other business systems and platforms.
• Adhere to coding standards and participate in code reviews to ensure best practices.
• Document technical solutions and maintain ServiceNow system documentation.
• Troubleshoot and resolve issues in the ServiceNow environment.

Qualifications Skills and Experience Requirements:

• Bachelors degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM and custom apps.
• Experience developing ServiceNow solutions and technical design documents from business requirements.
• Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
• Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API) Experience developing, implementing, and maintaining large-scale applications and systems.
• At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
• Must have strong requirements gathering experience.
• Programming expertise in Java, JavaScript or other functional programming languages Demonstrated understanding of ITIL practices Excellent written and oral communication skills.

Skills and Certifications ServiceNow certifications:-

• Service Now System Administrator.
• Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines ITIL v3 certification.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience & demonstrated leadership abilities.