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Role: EUC Asset Manager 

Key Responsibilities

Asset Lifecycle Management

• Own the full lifecycle of EUC assets (laptops, desktops, mobile devices, monitors, peripherals) from procurement through deployment, refresh, redeployment, and disposal
• Maintain accurate asset inventories, ensuring alignment between physical, logical, and financial records
• Define and enforce asset standards, refresh cycles, and disposition processes

Billing & Financial Accountability

• Ensure accurate client billing for all EUC assets and related services
• Reconcile asset inventories against billing systems and contracts on a recurring basis
• Identify and resolve discrepancies, overbilling/underbilling risks, and leakage
• Partner with finance teams on chargeback/showback models

Tooling & Data Management

• Administer and optimize asset management platforms such as Flexera Snow Software
• Leverage Microsoft Azure for asset tracking, integrations, or reporting where applicable
• Build advanced reporting and reconciliation models using Microsoft Excel (pivot tables, macros, data models)
• Ensure data integrity across CMDB, asset repositories, and financial systems

Governance & Compliance

• Establish and maintain asset management policies, procedures, and controls
• Ensure compliance with licensing, contractual, and regulatory requirements
• Support internal/external audits with accurate documentation and reporting

Vendor & Stakeholder Management

• Work with vendors and procurement teams to track orders, warranties, and contracts
• Collaborate with service desk, field services, and desktop engineering teams to maintain accurate asset states
• Act as the primary point of contact for asset-related escalations and reporting

Continuous Improvement

• Identify opportunities to automate asset tracking, reconciliation, and reporting
• Drive process improvements to reduce asset loss, improve utilization, and increase billing accuracy
• Implement best practices aligned with IT asset management frameworks

Required Qualifications

• Proven experience managing EUC assets in an enterprise or managed services environment
• Hands-on expertise with:
• Microsoft Excel (advanced level required)
• Asset Billing and Reporting
• Strong understanding of asset lifecycle management and ITAM principles
• Demonstrated experience owning billing reconciliation and financial accuracy
• Strong analytical and problem-solving skills with high attention to detail

Preferred Qualifications

• Experience in managed services or outsourced IT environments
• Familiarity with CMDB and ITSM tools (e.g., ServiceNow)
• Knowledge of software licensing and hardware asset compliance
• Experience with automation or scripting (PowerShell, Python)
• Flexera Snow Software
• Service Now
• Microsoft Azure

Success Measures

• 100% alignment between asset inventory and billing
• Reduction in billing discrepancies and financial leakage
• Accurate, audit-ready asset records
• Improved asset utilization and lifecycle efficiency

Working Style

This role requires a detail-oriented, process-driven professional who is comfortable challenging inconsistencies, working with large datasets, and collaborating across technical and financial teams.