At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Role Purpose:
To serve as the primary point of contact for users, efficiently managing routine and non-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption to business operations.
Do You Have What It Takes?
🔹 You have 6+ months of tech support experience in ICT, BPO, or Shared Services
🔹 You’ve worked with ServiceNow and know how to manage tickets efficiently
🔹 You’re skilled in Active Directory, Windows OS, Exchange, and basic networking
🔹 You communicate clearly and troubleshoot with confidence
🔹 You might have retail experience—and if you do, that’s a big plus!
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.