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We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations transform for the digital age. We believe that digital transformation is essential to creating a more sustainable future. That's why we are working with our customers to develop solutions that can help them reduce their environmental impact, improve their efficiency, and create a more equitable society.

We are committed to contributing to the United Nations Sustainable Development Goals (SDGs). These goals are a blueprint for a better future for all, and we believe that technology can play a vital role in achieving them.

If you share our passion for making a meaningful impact on the world, we invite you to join our global family of 130,000 employees spanning more than 50 countries. We are a diverse workforce, and we offer a wide range of opportunities for you to grow and develop your career.

Together, we can create a more sustainable future for all.

Senior Solution Monitoring Tool Architect – AI & Observability

Hybrid / Remote

Role Summary:

We are looking for a highly experienced Senior Solution Architect specializing in Monitoring Tools and AI-driven Observability. This role is pivotal in designing, implementing, and evolving enterprise-grade monitoring architectures that leverage AI/ML for predictive insights, automated incident response, and real-time analytics across hybrid and cloud-native environments.

Key Responsibilities:

Architecture & Strategy

• Design and implement scalable, resilient monitoring architectures using platforms like Prometheus, Grafana, ELK, Datadog, or Dynatrace.

• Architect AI-enhanced observability solutions using ML models for anomaly detection, root cause analysis, and predictive maintenance.

• Define and implement SLOs/SLIs, reliability metrics, and health indicators across distributed systems.

Tooling & Automation

• Lead the integration of monitoring tools with CI/CD pipelines, ITSM platforms, and AIOps engines.

• Develop automated dashboards, alerting systems, and self-healing workflows using AI/ML.

• Evaluate and implement eBPF-based observability, APM, and distributed tracing solutions.

Governance & Compliance

• Ensure monitoring solutions comply with data privacy, security, and regulatory standards.

• Establish monitoring standards, reusable templates, and best practices across teams.

Collaboration & Leadership

• Collaborate with DevOps, SRE, Cloud, and Security teams to align monitoring strategies with business goals.

• Mentor junior architects and engineers, and lead PoCs for emerging observability technologies.

Preferred Qualifications:

• Certifications in AWS/Azure/GCP monitoring or observability.

• Experience with chaos engineering, resilience testing, and incident response automation.

• Knowledge of semantic monitoring, LLM-based alert summarization, or Copilot-style assistants for observability