At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Role: Senior Application Developer - Workday Integration
Shift: US Shift (6.00 PM to 2.00 AM)
Work Mode: Hybrid
Relevant Exp: 7+ Years

Job Description:

Professional Summary- Workday Integration Support Engineer 

Having 5+ years of relavant experience in Workday Integration Support with expertise in monitoring, troubleshooting, and supporting Workday inbound and outbound integrations. Experienced in handling production support activities, incident management, ServiceNow ticket handling, integration monitoring, error analysis, and coordinating with cross-functional teams for issue resolution. Worked extensively on Workday integrations for the Rockwell Automation client.

Roles & Responsibilities

Provide L2/L3 support for Workday integrations in production environments.
Monitor daily integration runs and identify failures proactively.
Analyze integration errors and perform root cause analysis (RCA).
Support inbound and outbound integrations including:
PECI, Core Connectors, EIB, Studio integrations, API/Web Service integrations
Handle incidents, service requests, and change requests through ServiceNow.
Coordinate with HR, Payroll, Benefits, and vendor teams for issue resolution.
Validate integration data and ensure successful file delivery to downstream systems.
Perform integration reruns and retransmissions when required.
Support file transfer protocols like SFTP and encryption methods such as PGP.
Monitor middleware and scheduled jobs for failures and delays.
Participate in deployment validations and post-production support activities.
Prepare incident reports, RCA documents, and support documentation.
Ensure SLA adherence and timely ticket closure.
Support production releases and weekend deployment activities.
Technical Skills to Mention

Workday Technologies
Workday Studio, EIB, Core Connector Worker (CCW), PECI, Workday Web Services (SOAP/REST APIs)
Report Writer, Calculated Fields, Integration Event Monitoring, Support & Ticketing Tools

ServiceNow
File Transfer & Middleware, SFTP, PGP Encryption, XML, XSLT, Web Services, Functional Areas Supported
HCM, Payroll, Benefits, Compensation