At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

📌 Role Overview

We are hiring a Senior Salesforce Consultant / Lead (5+ years experience) to drive end-to-end delivery of a complex SF Implementation. This role will own architecture, integrations, Agile execution, and stakeholder management.

🎯 Key Responsibilities

🔹 Solution Architecture & Design

• Define end-to-end architecture across:
  • Salesforce OMS
  • Shopify
  • ERP (Dynamics NAV)
  • 3PL systems
• Design:
  • Order orchestration flows
  • Inventory models (AFS, ATP, allocation logic)
  • Integration patterns

🔹 Agile Program Leadership

• Lead Sprint Planning, backlog prioritization, and delivery governance
• Drive Sprint execution across multiple workstreams
• Ensure alignment across business, QA, and integration teams

🔹 Advanced Salesforce Development

• Lead development of:
  • Complex Apex logic
  • Scalable LWC components
  • Automation frameworks
• Implement:
  • Order lifecycle (ingestion → allocation → fulfillment → returns)
  • Exception handling (duplicate orders, retries, cancellations)

🔹 Integration Architecture

• Own integrations including:
  • Shopify ↔ OMS (order ingestion, status updates)
  • OMS ↔ ERP (orders, cancellations, item master)
  • OMS ↔ 3PL (inventory, shipment confirmations)
• Define API contracts and integration standards
• Work closely with middleware (Apache NiFi)

🔹 Data Migration & Cutover Strategy

• Lead:
  • Historical data migration (orders, invoices, RMAs)
  • Cutover & rollback strategy
  • Parallel run execution

🔹 Quality Assurance & Release

• Oversee:
  • SIT, Regression Testing, UAT support
• Ensure production readiness:
  • Deployment strategy
  • Go-Live & Hypercare planning

🔹 Business Process Ownership

• Design and validate:
  • Order prioritization & allocation rules
  • Returns, refunds, cancellations
  • Exception frameworks (duplicate detection, SKU substitution)

🔹 Stakeholder Management

• Work with:
  • Business stakeholders
  • Product Owners
  • External vendors
• Lead workshops and solution walkthroughs

🧠 Required Skills

• 5+ years of Salesforce experience
• Strong expertise in:
  • Apex, LWC, Integration patterns
  • Salesforce OMS / Order Management
• Deep understanding of:
  • eCommerce flows (D2C, international, discounts, returns)
  • Inventory concepts (ATP, AFS, allocation)

⭐ Good to Have

• Experience with:
  • Shopify, TMALL, GMA integrations
  • 3PL systems
  • Middleware like Apache NiFi
• Knowledge of:
  • ETL & Data migration tools
• Certifications:
  • Salesforce PD1, Admin, Sales Cloud (All 3 must have)
  • App builder, Service Cloud (Good to Have)
  • Javascript Developer (Must Have)

🎓 Qualification

• Bachelor’s/Master’s in Engineering / Technology