Job Description
Technical Services Engineer Practitioner
Job Location:  Pune, Noida, Chennai, Bangalore, Hyderabad
Location Flexibility:  Multiple Locations Globally
Req Id:  9539
Posting Start Date:  7/6/26

 

Intune Architect Scope :

Job Description:

  • Design, enhance and implement the MDM/MAM platform and infrastructure to support the requirements of the business with an eye for continual improvement, including speed of delivery ,  user experience with no negotiation to security
  • Plan, Design, Implement & Configure Intune/SCCM/ MECM solution to manage all end user computing of Organization. Major Supported Services includes Imaging, Software Deployment and Software Update/Patch Management, H/w- S/w Inventory, Reporting.
  • Device onboarding, Wipe-out, Policy creation & assignment, BYOD/CYOD etc. OT device, POS system knowledge will be added advantage. HLD,LLD, SMTD documentation skills must.
  • Engineer complex endpoint solutions based on business needs, delivering high-quality documentation, and technology proof of concepts, to support the operationalise of the new technology by Service Owners. AI enablement automation, power shell scripting etc.
  • Creating and Deploying Windows 11 Feature updates, Evergreen solution, Autopilot with Intune platform. Hands-on experience in CMG & Co-management, cloud DP integration.
  • Ability to clearly communicate ideas in business-friendly and user-friendly language with customer, LSR & higher management.
  • Collaborating with multiple teams such as Infrastructure, Security and Application Development to design cutting-edge productivity platform for end-users.
  • Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design.
  • Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
  • Proven experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE. Worked in Desktop Analytics, Nexthink. Expertise in escalation handling, RCA building.
  • Strong technical understanding of end user computing. Ability to create the custom PowerShell scripts, VB Scripts and automate recurrent task. Achieve significant business improvement by implementing Automation.
  • Proven experience in Mass applications and Patches rollout using SCCM. Plan & Execute multiple application deployment, UAT/PILOT Testing and on time flawless Production Delivery.
  • Govern Application testing on upcoming Win11 Version and software distribution on managed devices. Handle and govern Windows 11 builds and Microsoft Patching.
  • Compliance management by configuring RBAC in Intune/MDM console, DCM rules, policies, Customize query building. Deliver the customize reports using SSRS as n when require by Customer & Management.
  • Good technical understanding and have good Knowledge in Package troubleshooting, configuring and managing Wi-Fi/VPN/Email profile in MDM. Knowledge of  Microsoft Bitlocker Encryption Infrastructure with High availability. Able to implement MBAM for easier management of Encrypted machines
  • Knowledge of cloud integration patterns, understanding of Azure cloud service offering.
  • Eager and willing to try new things, embrace the latest technologies and pursue innovation that will benefit clients.
  • Deliver high quality operations support to our Clients catering to the SLAs Knowledge of Operating systems, Databases, deployment and monitoring tools.
  • Experience in working US or Europe shift. And ideally possess Knowledge of designing   and managing an 24 * 7 IT operations team according to ITIL processes.
  • Create and implement operational workflows in tools, SOP’s, RACI’s, Cook Books.Create and review Success Stories. Aware of CSIP, Kakushin (Kaizen), Sense & response, Six Sigma.
Relocation Supported:  Yes
Visa Sponsorship Approved:  No