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Top 3 Skills: ServiceNow Scripting & API Development | Platform Data Modelling & Integration Hub | ServiceNow Security & UX Architecture

Role:  Technical Consultant

Exp: 5+yrs

Shifts: 2PM- 11PM

Key Responsibilities

ServiceNow Developer 
Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements. 
 
What we offer: 
•    The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers. 
•    Unrivalled investment and training in you and your career 
•    Stimulating environment offering ongoing learning opportunities 
•    Culture of innovation and inspiration 
•    Competitive salary and generous benefits  
•    A very flexible and creative environment for everyone 

Role and Accountabilities: 
We are seeking a highly skilled and experienced ServiceNow Developer to join our IT development team. In this role, you will be responsible for designing, developing, and maintaining high-quality applications and workflows on the ServiceNow platform. You will work closely with stakeholders to translate business requirements into technical solutions, ensuring platform performance, security, and scalability.

Key Responsibilities 
•    Platform Development: Build and maintain custom applications using Studio and App Engine Studio, adhering to best practices regarding Application Scope and Cross-Scope access.
•    Scripting & Automation: Develop robust solutions using server-side (Business Rules, Script Includes, GlideRecord/GlideAggregate) and client-side (Client Scripts, UI Policies, g_form) scripting.
•    Data Modeling: Architect efficient data models, including table design, extended tables, relationship mapping, and dictionary configuration, with a focus on performance optimization and indexing.
•    Workflow Design: Create complex automation using Flow Designer, Subflows, and IntegrationHub to streamline organizational processes.
•    Security & Compliance: Implement and manage robust security measures, including ACLs, Roles, Application Access, and Cross-Scope Privileges.
•    Integrations: Design and implement seamless integrations using REST APIs, Scripted REST APIs, Import Sets, Transform Maps, and OAuth configurations.
•    UX Development: Enhance the user experience through optimized Form Layouts, Service Portal development, Workspace configurations, and custom UI Pages.
•    Lifecycle Management: Manage development lifecycles utilizing Update Sets and Scoped Applications effectively.
•    Platform Fundamentals: Expert knowledge of ServiceNow data structures, application scoping, and development environments (Studio/AES).
•    Advanced Scripting: Proficiency in JavaScript specifically within the ServiceNow ecosystem (Glide API family).
•    Database Expertise: Ability to design scalable database schemas and perform query optimization.
•    Process Automation: Deep experience with modern ServiceNow automation tools (Flow Designer/IntegrationHub).
•    Integration Proficiency: Experience building and consuming RESTful web services and securing them via OAuth.
•    UI/UX: Experience in developing intuitive interfaces using Service Portal and Workspace configurations.
Required Skills & Qualifications 
•    5+ years of hands-on experience as a ServiceNow Developer. 
•    Demonstrated expertise across: 
•    Strong background in building and maintaining enterprise-level integrations (REST/SOAP).
•    Proven track record of managing end-to-end development cycles (Requirements gathering to Deployment).
•    Platform Proficiency: Must be able to demonstrate a portfolio of applications or workflows built within ServiceNow.
•    Version Control: Experience using ServiceNow’s built-in Git integration or other Source Control Management (SCM) tools.
•    Agile Methodology: Experience working in an Agile/Scrum development environment using tools like Jira or Azure DevOps.
•    Development Standards: Familiarity with documentation standards, code reviews, and maintaining a high-performance, bug-free codebase.
•    Problem Solving: Exceptional ability to troubleshoot complex platform issues and identify performance bottlenecks using the Node Log, Script Debugger, and System Diagnostics tools.
•    Communication: Strong interpersonal skills to collaborate effectively with cross-functional teams and business process owners.
•    Strong analytical, problem-solving, and communication skills with the ability to explain technical concepts to non-technical stakeholders. 
Preferred Qualifications 
•    Primary (Required): ServiceNow Certified Application Developer (CAD).
•    Foundational (Required): ServiceNow Certified System Administrator (CSA).
•    Preferred: Certified Implementation Specialist (CIS) in any of the following: ITSM, ITOM, HRSD, CSM, or Security Operations.
•    Experience with Now Experience UI Framework development.