We are looking for a ServiceNow SecOps Technical Consultant to identify, design and deliver larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform. The role holder will have

1. Experience in configuration, customization, and administration of the ServiceNow Security Operations Product Suite, including Security Incident Response, Vulnerability Response Management, and Threat Intelligence.
2. Experience in integrating ServiceNow Security Operations with common third-party security and monitoring tools such as Splunk, SolarWinds etc and leverage the ServiceNow CMDB and associated workflows for automated response activities.
3. Configure and implement SIR and VR related business processes into ServiceNow
4. Ability to understand the different security tools and their functionality.
5. Knowledge of Networking and Security technologies, various attack vectors and intrusion methodologies such as phishing, malware as well as security frameworks such as NIST, ISO, SANS etc.
6. Knowledgeable and familiar in the ServiceNow ITOM offerings including CMDB Architecture and Classification for Asset and Configuration, their relationships, and dependencies.
7. Should be able to guide the clients through the implementation of their ServiceNow Security solutions
8. Design and develop enhancements for the existing SIR modules of SIR tools, and help fix issues or defects which arise in the production environment
9. Experience implementing Threat Intelligence and its applications and tools.
10. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
11. Knowledge of Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST and Integration of ServiceNow to Other Applications

Fujitsu is a world-leader in Enterprise Service Management (ESM). As a ServiceNow Elite Partner, we combine our years of experience and know-how with the power of ServiceNow, to deliver ESM processes that improve efficiency, reduce cost and free our customer’s staff to concentrate on what they do best – which is running the business. Our range of solutions are highly flexible and easily scalable, and regardless of business size, or whether the customer requires an off the shelf solution or something that’s individually created for the business, we can provide them with the configuration they need.

We are one of the world’s leading ServiceNow partners with a large number of successful implementations. We provide a comprehensive enterprise service management offering that includes; business consulting, implementation and integration, design and development, global delivery center, certified training, and authorized support.

Key Performance Indicators:

• Capable of developing solutions to problems within own specialist area not previously encountered.
• Customer satisfaction on solution delivery to an appropriate level of quality, in accordance with agreed specifications and standards.
• Document reports, compelling solution presentations, proposals and further documentation for customers and/or for internal purposes.
• Extension business won and new business won via direct engagement with Sales/ Pre-Sales and leverage from existing client relationships.
• Effective communication and team work including external development partners as well as customer interaction and stakeholder management on customer projects.
• Evidence of thought leadership examples, speaking, events and articles.
• Accurate estimating for Cloud project delivery and system deployments.

About you:

You will be educated to degree level and/or have at least 6+ years of experience, preferably within the IT industry. You will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service Management concepts and principles together with experience of working with quality control and testing standards.