At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

We are looking for a
ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,
strategies and specific solutions through the ServiceNow platform. The role holder will
 I n depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,
develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
 P rovide integration facilities and provisions logistics on ServiceNow implementation projects, for the required custo mer
integrations.
 S uggest and implement proposals for process improvements within projects, once agreed.
 U se new technologies and methods actively to develop competitive services on customer projects.
 P rovide technical documentation on modules / products, following company standards on customer projects.
 M aintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java
Scripting, HTML.
 A bility to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director
level / users.
 Designing and configuring ServiceNow ITSM suites
 Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if
applicable) and assi st when new ServiceNow patches/releases are applied to instances
 Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations
 Assisting in troubleshooting patch / release management issues focusing on ITSM
 Develop UI forms, fields, notifications and workflows
 Maintain JavaScript server/client code
 Create, monitor, modify, and publish service catalog workflows with approvals
 Create an access control rule (ACL)