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Job Description
ServiceNow Employee Center - Technical Consultant
Job Location:  Pune
Location Flexibility:  Multiple Locations in Country
Req Id:  6310
Posting Start Date:  3/16/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

 

ServiceNow Developer – Employee Center (EC)

 

Job Summary

We are looking for a skilled ServiceNow Developer with expertise in the ServiceNow Service Portal Developer and Employee Center to design, configure, maintain self-service portal and support digital workplace solutions. The ideal candidate will work on implementing and customizing the Employee Center portal, enabling employees to access services, knowledge, and workflows through a unified experience.

 

Key Responsibilities

  • Configure and implement Employee Center and Employee Center Pro portals in ServiceNow.
  • Develop and customize ServiceNow Service Portal pages, widgets, and themes.
  • Design and customize Service Catalog items, record producers, and workflows.
  • Create and modify custom widgets using AngularJS, HTML, CSS, and JavaScript.
  • Build and configure Employee Center widgets, components, and pages using the ServiceNow UI Builder.
  • Integrate Knowledge Management, Virtual Agent, and HR Service Delivery with Employee Center.
  • Customize themes, branding, and navigation in Employee Center.
  • Develop client scripts, UI policies, business rules, and script includes to support portal functionality.
  • Work with REST/SOAP APIs to integrate ServiceNow with external systems.
  • Implement search configurations, taxonomy, and knowledge sources in Employee Center.
  • Collaborate with HR, IT, and business stakeholders to design employee self-service experiences.
  • Troubleshoot portal performance issues and resolve ServiceNow defects.

 

Required Skills

  • Strong experience with ServiceNow platform development.
  • Strong experience with the ServiceNow platform.
  • Hands-on experience with ServiceNow Employee Center / Employee Center Pro.
  • Hands-on experience with ServiceNow Service Portal development
  • Experience with UI Builder and Service Portal development.
  • Knowledge of JavaScript, HTML, CSS, AngularJS (for portal customization).
  • Experience with Service Catalog, Knowledge Management, and Workflow/Flow Designer.
  • Understanding of ServiceNow data model and scripting (Business Rules, Client Scripts, Script Includes).
  • Experience with REST integrations and APIs.

 

Preferred Skills

  • Experience with Employee Center migration from Service Portal.
  • Experience with HR Service Delivery (HRSD) in ServiceNow.
  • Knowledge of Virtual Agent integration with Employee Center.
  • Familiarity with Now Experience Framework.
  • ServiceNow CSA / CAD / HRSD certification.

 

Experience

  • 3–8 years of experience with the ServiceNow platform.
  • At least 1–2 implementations of Employee Center.

 

 
Relocation Supported:  Yes
Visa Sponsorship Approved:  No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.