ServiceNow - Change Technical Architect - Technical Consultant (6469) Job Details

ServiceNow - Change Technical Architect - Technical Consultant (6469)

Job Location: Pune, Chennai, Noida, Hyderabad, Bangalore

Location Flexibility: Multiple Locations in Country

Req Id: 6469

Posting Start Date: 3/27/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Whitbread Small Change Technical Architect Activities

Pre Formal Engagement	Enquiries received via email / Teams messages around the ‘art of the possible’ aligned with a requirement If requirement is valid, individual is directed to raise a formal Enhancement request in the Service Catalog
Formal Enhancement Request Received	Once the formal Enhancement request is raised, consulted by the Product Owner during the pending approval phase Guidance provided around the validity of the requirement and an early view given on potential solution and the associated size of the work package to deliver it
Enhancement Approved	Once the Enhancement is approved, it is received for scoping. This may require liaison with the requestor for further details / clarifications which is achieved via a scoping session. This stage also provides the requestor with a view on whether the Enhancement will be delivered via BAU, Small Change or Project route
Enhancement is a Small Change	If the Enhancement is a Small Change, the Small Change Statement of Work document is populated and approval is gained from the ServiceNow Practice lead architect aligned to Practice solution governance for it to be sent to the Customer Platform Owner
Small Change SoW Approved	Facilitate the approval of the Small Change Statement of Work by the Customer Platform Owner, including answering any questions they may have and sign-posting them to the next steps to initiate the work

Relocation Supported: Yes

Visa Sponsorship Approved: Yes

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.