Role- Test Specialist
Mandatory Skills: SecOps | Vulnerability Response | ITOM, ITSM, and integrations.
Exp- 5-7yrs
Shifts: 2PM-11PM
work Mode- Hybrid
ServiceNow Technical Tester: Fujitsu’s growing SaaS practice is seeking an experienced ServiceNow QA Tester to ensure the quality, reliability, and integrity of client solutions. The role combines manual and automated testing, with a strong focus on ServiceNow Automated Test Framework (ATF), functional testing, and regression testing.
Key Responsibilities
• Develop and maintain ATF scripts for critical business processes, new features, integrations, and platform upgrades.
• Create test strategies, plans, scenarios, cases, and acceptance criteria from functional and technical requirements.
• Execute manual and automated functional and regression testing across SecOps, Vulnerability Response, ITOM, ITSM, and integrations.
• Validate user interfaces, workflows, business rules, client scripts, reports, integrations, and data integrity.
• Analyze test results, document and prioritize defects, and coordinate resolution using tools such as ServiceNow or Jira.
• Maintain regression suites and update automation coverage as the platform evolves.
• Support performance testing to assess scalability and responsiveness.
• Communicate progress, results, risks, and quality concerns to stakeholders.
• Collaborate with business analysts, developers, architects, and project managers throughout delivery.
• Continuously improve testing processes, tools, and automation practices.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 5+ years of QA/testing experience, including 4+ years testing ServiceNow implementations.
• Hands-on experience designing, executing, and maintaining ServiceNow ATF tests.
• Strong functional and regression testing experience across ServiceNow modules, particularly SecOps, Vulnerability Response, ITOM, and ITSM.
• Solid understanding of ServiceNow capabilities, terminology, data model, integrations, and defect lifecycles.
• Experience working in Agile and Waterfall delivery environments.
• Ability to write clear test cases and communicate effectively with technical and business stakeholders.
• Strong analytical skills, attention to detail, and commitment to quality.
Preferred Certifications
• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).
• ITIL or other relevant software testing or security certifications.
Why Fujitsu
Join a growing ServiceNow practice helping clients modernize their digital operations while building your expertise in a collaborative, innovative environment.
• Work on ServiceNow solutions across multiple industries and clients.
• Access strong career development, training, and continuous learning opportunities.
• Contribute within an innovative, flexible, and collaborative culture.
• Receive competitive compensation and benefits.