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Job Title

Microsoft 365 SME / Architect

Experience

7–12 Years

Job Summary

We are seeking a highly experienced Microsoft 365 Subject Matter Expert (SME) with deep hands-on expertise across Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Viva, Entra ID, and related collaboration services.

M365 Architect Roles & Responsibilities

Exchange Online

• Manage Exchange admin roles and RBAC
• Configure mailbox policies, federation, permissions, and resource mailboxes
• Manage mail protection:
• Connection, content, malware filters
• Quarantine policies and end-user spam notifications
• Configure and manage Mail Flow connectors
• Manage Hybrid Exchange configuration and ongoing hybrid operations
• Support complex mail flow and delivery issues

SharePoint Online

• Manage site collections, sites, permissions, and access control
• Administer term store, audience targeting, and metadata
• Configure Send-To connections
• Manage:
• Site creation/deletion
• Owners, storage quotas
• Sharing and global access settings
• Implement and maintain global sharing and access control policies

OneDrive for Business

• Manage OneDrive global settings (quota, supported file types)
• Control access using network location or application-based restrictions
• Support secure collaboration and data protection scenarios

Microsoft Teams

• Manage Teams, channels, owners, and membership
• Configure and maintain Teams policies
• Manage and integrate Microsoft apps, connectors, tabs, and bots
• Configure Teams coexistence modes
• Support Teams governance, lifecycle, and adoption

• Manage Microsoft Teams Rooms (MTR) devices

Entra ID (Azure AD)

• Manage user identities and access provisioning
• Configure authentication methods and security settings
• Implement and manage identity protection policies
• Support secure access and conditional access scenarios

Required Skills & Qualifications

• 7–12 years of experience in Microsoft 365 administration
• Strong hands-on expertise across Exchange Online, SharePoint Online, Teams, OneDrive
• Good understanding of M365 security, compliance, and governance
• Proficiency in PowerShell for M365 administration
• Strong troubleshooting and root-cause analysis skills
• Ability to operate independently as an SME

Good to Have

• Microsoft certifications such as MS-102, MS-700, SC-300
• Migration tools (ShareGate, Quest, BitTitan)