Job Description
Learning Operations Coordinator
Job Location:
Pune
Location Flexibility:
Primary Location Only
Req Id:
2402
Posting Start Date:
8/19/25
Learning Operations Coordinator
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Focuses on Learning Management System administration activities.
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Provides support to employees by addressing their queries through designated platforms.
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Ensures timely and accurate responses to employee inquiries within established SLAs (Service Level Agreements).
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Ensures compliance with organizational policies and procedures.
- Creates process maps for standard employee queries. Looks for areas of improvement, standardization, and process optimization.
- Supports basic reporting tasks related to SLAs.
- Provides guidance to employees on utilizing Ask L&D functionality effectively.
- Has a working knowledge of L&D systems, services and offerings.
Relocation Supported:
No
Visa Sponsorship Approved:
No