At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Responsibilities:
•    Design, develop, test, and deploy integrations between ServiceNow and other internal/external systems using various integration technologies (e.g., REST, SOAP, JDBC, ODBC, PowerShell, MID Server, integration hubs).
•    Lead the technical implementation of ITSM-related integrations, including incidents, problems, changes, service requests, CMDB, and Discovery.
•    Collaborate with business analysts, solution architects, and stakeholders to gather integration requirements, define technical specifications, and ensure successful delivery.
•    Develop and maintain technical documentation for all integrations, including design, configuration, and troubleshooting guides.
•    Perform code reviews, ensure adherence to best practices, and maintain high-quality integration solutions.
•    Troubleshoot and resolve complex integration issues, working closely with various teams and vendors.
•    Stay current with ServiceNow platform updates, new integration capabilities, and industry best practices.
•    Provide technical guidance and mentorship to junior developers and team members as needed.
•    Participate in all phases of the software development lifecycle (SDLC), from requirements gathering to deployment and post-implementation support.
•    Ensure the security, scalability, and performance of all integrated solutions.
 Required Skills and Qualifications:
•    5+ years of hands-on experience as a ServiceNow Developer with a strong focus on integrations.
•    Proven experience with ITSM module integrations (Incident, Problem, Change, Service Request, CMDB, Discovery).
•    Expertise in various ServiceNow integration methods and technologies:
o    REST API (inbound and outbound)
o    SOAP API (inbound and outbound)
o    Integration Hub (Spokes, ETL)
o    MID Server (installation, configuration, and scripting)
o    Scripted REST APIs
o    Business Rules, Script Includes, Workflows
o    Transform Maps, Data Sources, Scheduled Imports
•    Strong proficiency in JavaScript, GlideScript, and other scripting languages relevant to ServiceNow development.
•    Experience with data transformation and mapping techniques.
•    Solid understanding of ITIL processes and their application within ServiceNow.
•    Ability to analyze complex technical and business requirements to design effective integration solutions.
•    Excellent problem-solving, analytical, and debugging skills.
•    Strong communication (written and verbal) and interpersonal skills.
•    Ability to work independently and as part of a larger team.
•    ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification(s) preferred.
Preferred Qualifications:
•    Experience with other ServiceNow modules (e.g., ITOM, CSM, HRSD).
•    Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
•    Experience with version control systems (e.g., Git).
•    Knowledge of various enterprise applications commonly integrated with ServiceNow (e.g., Active Directory, SCCM, HRIS, monitoring tools, ERP systems).
•    Bachelor's degree in Computer Science, Information Technology, or a related field.