At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Role Overview
We are seeking an experienced and dedicated HR Coordinator to lead our Background Verification function in Pune. This critical role will oversee the end-to-end background check process, ensuring compliance, efficiency, and a seamless experience for candidates and internal stakeholders.
The ideal candidate will combine strong operational expertise with leadership capabilities, driving process excellence and acting as a Subject Matter Expert (SME) for all background verification activities.
Note: This is an HR Operations/Shared Services role and not an HR Business Partner (HRBP) position.
Key Responsibilities
Team Leadership & Management
- Lead, mentor, and develop a team of background verification professionals, fostering a high-performance and collaborative culture
- Oversee daily operations of background verification processes to ensure timely and accurate completion
- Allocate tasks, manage workloads, and conduct regular performance reviews
Candidate & Stakeholder Management
- Act as the primary point of contact for candidates regarding background verification queries and updates
- Ensure clear, professional, and timely communication with candidates
- Collaborate effectively with Recruiting, HRBPs, Compliance, Finance, and Legal teams to support seamless onboarding
Background Verification & Compliance
- Review and assess background check results, identifying discrepancies, risks, or red flags
- Escalate critical findings to appropriate HR stakeholders for resolution
- Ensure strict compliance with regulatory requirements (e.g., FCRA and relevant local labour laws)
- Stay updated on regulatory changes and best practices in background verification
Process Management & Continuous Improvement
- Maintain accurate, confidential, and comprehensive records of all verification activities
- Manage vendor relationships, including performance monitoring and invoice processing
- Drive continuous improvement initiatives to enhance efficiency, accuracy, and candidate experience
- Develop and maintain Standard Operating Procedures (SOPs)
Reporting & Analytics
- Generate reports on background verification metrics, including turnaround times and compliance status
- Analyse data to identify trends and recommend process improvements
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 7–9 years of experience in HR, with strong exposure to background verification processes
- Proven experience in a leadership or supervisory role
- In-depth knowledge of background verification methods and best practices
- Strong understanding of compliance frameworks (e.g., FCRA, local labour laws)
- Proficiency in HRIS systems and Microsoft Office Suite (especially Excel)
Preferred Qualifications
- Experience in a fast-paced, high-volume recruitment environment
- Experience managing third-party background verification vendors
Skills & Competencies
- Strong leadership and team management skills
- Excellent communication and stakeholder management skills
- High attention to detail and ability to handle confidential information with discretion
- Strong analytical and problem-solving abilities
- Customer-focused mindset with a commitment to service excellence
- Ability to work effectively in a fast-paced environment
Functional Area
HR Shared Services / HR Operations
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.