At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Role purpose

This role is responsible for driving the global expansion of a highly specialized "International Digital Sales (Inside Sales)" function, leveraging digital touchpoints to generate new customers and opportunities that lead to regional pipeline growth and revenue.

This role will work within a Global remit, having an initial focus on America Region, with USA and Canada being the priority target countries for IDS.

Key responsibilities for this role include:

• Developing and expanding Digital Sales execution capabilities in America, inclusive of best practice sharing and development across IDS multi-region operational model
• Close engagement with cross-functional teams, including Sales, Marketing, IT and Operations to ensure successful project execution to drive business growth for America

• Optimizing operational efficiency by overseeing IDS Sales operations, pipeline analytics, CRM, reporting, data governance, and dashboarding
• Project management support during the America IDS launch phase.
• Stakeholder management with execution partners and regional / country-level leadership, building strong relationships to achieve the overall IDS function KPIs around pipeline & opportunity development for Sales
• Vendor / partner coordination to monitor performance and execution vs contractual obligations, an addition to continuously optimize operations and output
• Lead qualification (persona check, BANT check)
• SS1. SS2 opportunity registration in OneCRM
• Update sales opportunity monthly management sheet
• Call script maintenance
• GDC resource will work closely with local sales team and call vendor team.
• The experience of sales, inside sales and vendor management will be preferable
• Responsibility, resilience and high communication skill is what we prioritize

Performance Indicators (KPIs)

• Establishment of IDS (Inside Sales) function in Americas, America, and APAC
• Yearly targets based on number of SS2 and SS3 (Sales Opportunity) leads generated
• Conversion rate % from SS1 > SS2 and SS2 > SS3 (Sales Opportunity)
• Total Sales Opportunity pipeline value
• Overall Revenue contribution from Digital Sales
  
  
  

Preferred Qualifications

• Bachelor’s Degree in Business, IT, or related field or equivalent experience.
• Having an experience of 5-7 years working with global sales team
• Strong understanding of B2B digital marketing
• Experience using and managing MA/CRM data and other enablement technologies
• Sales or Marketing experience abroad
• Analyze and effectively report on project metrics and SLAs (creation of dashboards, tracking system/process, training modules, etc)
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong organizational and time management skills.
• Customer-first mindset with a proactive, can-do attitude.