The Project Delivery Manager is responsible for leading end-to-end delivery of Data, AI, Analytics, and Digital Transformation projects, ensuring successful project execution from requirement discovery through deployment and handover.

The role combines project leadership, customer engagement, solution consulting, and hands-on platform delivery. The successful candidate is expected to work closely with customers to understand business challenges, translate requirements into practical solution approaches, and guide delivery teams toward successful implementation outcomes.

A key expectation of this role is maintaining strong hands-on capability throughout the project lifecycle. At least 30-40% of the role is expected to be hands-on solution exploration and prototyping, especially during discovery, requirement clarification, solution validation, and implementation activities. The candidate must be capable of independently utilizing market platforms, and related technologies to build prototypes, validate concepts, conduct technical experiments, and demonstrate potential solutions based on customer requirements.

Key Responsibilities:

• Hands-on Solution Design & Prototyping
  • Independently conduct exploratory analysis and solution validation activities.
  • Build prototypes and proof-of-concepts (PoC) to validate solution approaches.
  • Utilize Platforms, and related technologies to transform high-level business requirements into tangible working demonstrations.
  • Create rapid prototypes during requirement discovery workshops to facilitate customer discussions.
  • Validate technical feasibility before implementation activities begin.
  • Develop mock-ups, workflows, ontology concepts, data pipelines, and analytical approaches to support solution discussions.
  • Demonstrate solution concepts directly to customers and project stakeholders.
  • Identify implementation risks and technical constraints through hands-on experimentation.
  • Support technical troubleshooting and design reviews during implementation.
  • Collaborate closely with architects and engineers to refine solution designs.
    
    
• Project Delivery Management
  • Lead end-to-end project delivery from initiation to closure.
  • Develop and maintain project plans, schedules, resource allocations, and delivery governance.
  • Ensure deliverables are completed on time, within budget, and according to quality standards.
  • Track project progress and proactively resolve project issues.
  • Manage project scope, dependencies, assumptions, and change requests.
  • Ensure project milestones and customer commitments are achieved.
    
    
• Risk & Issue Management
  • Identify delivery risks and develop mitigation strategies.
  • Manage project dependencies and escalation paths.
  • Maintain project governance and reporting standards.
  • Escalate delivery-critical issues to management when appropriate.
  • Monitor quality, compliance, and project controls.
    
    
• Quality & Customer Success
  • Ensure all deliverables meet customer expectations and contractual requirements.
  • Coordinate testing, deployment, user acceptance testing (UAT), and production release activities.
  • Drive successful transition to operations and support teams.
  • Conduct project retrospectives and lessons learned sessions.
  • Maintain high levels of customer satisfaction.

Key Accountabilities

• Act as the primary delivery contact for customers throughout the project lifecycle.
• Lead requirement gathering workshops and business discovery sessions.
• Understand customer business challenges and translate them into actionable solution approaches.
• Facilitate alignment between business stakeholders, technical teams, and project sponsors.
• Drive decision-making and issue resolution during project execution.
• Build trusted advisor relationships with customer stakeholders.

Key Performance Indicators

• On-time project delivery
• Budget adherence
• Customer Satisfaction (CSAT)
• Project profitability and margin achievement
• Successful customer adoption
• Risk mitigation effectiveness
• Requirement-to-solution conversion efficiency
• Prototype and solution validation success rate
• Successful deployment and handover

Desired Experience, Knowledge & Attributes

• Minimum 5-8 years of experience in IT project delivery, solution consulting, or digital transformation programs.
• Proven experience managing medium-to-large scale enterprise implementation projects.
• Experience working with data platforms, analytics platforms, AI solutions, or digital transformation initiatives.
• Demonstrated experience balancing project management responsibilities with hands-on technical delivery.
• Experience conducting solution validation, prototyping, or proof-of-concept activities.
• Experience working directly with enterprise customers and senior stakeholders.
• Experience managing multi-vendor and cross-functional delivery teams.
• Strong verbal and written English communication skills, with the ability to independently lead customer workshops, requirement gathering sessions, solution discussions, and executive-level presentations in English.
• Experience working in multinational environments and collaborating with regional or global stakeholders is highly preferred.

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