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Fujitsu Canada is seeking a full-time, permanent Information Architect to support the delivery of enterprise-scale Knowledge Management (KM) modernization initiatives. This role emphasizes expertise in DITA XML, structured content design, and semantic architecture within regulated environments.
Responsibilities
- Design and implement scalable information architectures for KM systems.
- Develop and manage DITA XML templates and modular content structures.
- Collaborate with cross-functional teams to align content with metadata and taxonomy standards.
- Support AI-assisted content processing, contradiction detection, and semantic enrichment.
- Ensure content lifecycle processes (versioning, publishing, archiving) are optimized for KM delivery.
- Integrate structured documentation with SharePoint Online and other KM platforms.
- Contribute to the development of knowledge graphs and retrieval-augmented frameworks.
- Maintain bilingual content integrity and accessibility compliance.
Mandatory Skills
- 5–10 years of experience in information architecture or knowledge engineering.
- Expertise in DITA XML and document-as-code principles.
- Experience with metadata design, taxonomy development, and classification.
- Proficiency in XML/XSLT, including DOM manipulation and XPath expressions.
- Strong scripting skills in Python for ETL workflows and automation.
- Experience with data lineage, metadata management, and semantic validation.
- Familiarity with AI/ML/NLP tools for content analysis and contradiction detection.
- Professional bilingual proficiency (English/French) for documentation and stakeholder engagement.
Nice to Have Skills
- Experience with FrameNet, RDF, SPARQL, and ontology design.
- Familiarity with Azure Cognitive Services and semantic search frameworks.
- Experience with Power BI or Tableau for post-migration analytics.
- Knowledge of accessibility standards and multilingual UI design.
- Prior work in public sector KM modernization or regulated environments.
- Experience with document chunking for retrieval-augmented generation (RAG).
- Understanding of responsible AI practices and bias mitigation.
General Requirements
- Must reside in the Greater Ottawa/Gatineau area.
- Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
- Strong organizational and time management skills.
- Commitment to quality and attention to detail.
- Ability to work independently and collaboratively.
- Willingness to learn new tools and technologies.
- Eligibility for Reliability Security status; minimum five years’ residency in Canada.
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.