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Fujitsu Canada is seeking a full-time, permanent Development Lead to support enterprise-scale Knowledge Management (KM) modernization projects. This role focuses on leading development teams, configuring cloud-based COTS products, and integrating AI-driven solutions within hybrid environments to deliver scalable and intelligent KM systems..

Responsibilities

• Develop and configure SaaS cloud-based COTS products to fulfill KM project requirements.
• Provide technical leadership and direction to development team members.
• Ensure adherence to standards, procedures, and processes across development activities.
• Lead defect management and resolution processes.
• Collaborate with architects and stakeholders to align development with solution architecture.
• Support the implementation of AI-assisted authoring, semantic validation, and knowledge-as-code pipelines.
• Oversee the integration of modular APIs and cloud-native services for scalable KM delivery.
• Ensure compliance with security and privacy standards throughout the development lifecycle.
• Facilitate agile development practices and DevOps workflows.

Mandatory Skills

• Experience developing and configuring SaaS cloud-based COTS products.
• Proven leadership in defect management and resolution.
• Proficiency in modern programming languages (Java, C#, Python, JavaScript).
• Experience with SharePoint Online and Microsoft 365 integration.
• Expertise in DITA XML, document-as-code, and structured content management.
• Familiarity with DevSecOps practices and Azure DevOps pipelines.
• Experience with containerization and cloud infrastructure (Azure).
• Strong understanding of AI-enabled tools and semantic technologies.
• Experience with UI/UX design and accessibility standards.
• Agile/Scrum and product management experience.
• Knowledge management expertise including taxonomy and metadata strategies.
• Server-side programming and API integration experience.
• Bilingual proficiency (English/French).
• Experience in solution architecture and security compliance.

Nice to Have Skills

• Experience with AI/ML/NLP frameworks and tools (e.g., Azure Cognitive Services, Hugging Face).
• Familiarity with contradiction detection, semantic validation, and knowledge graphs.
• Exposure to conversational UI platforms (e.g., Copilot Studio).
• Experience with automated publishing workflows and post-migration analytics.
• Knowledge of compliance frameworks (ISO 27001, ITIL, SOC 2).
• Experience with multilingual datasets and content merging.
• Familiarity with Infrastructure as Code (Terraform, Ansible).
• Experience supporting regulated or public sector environments.

General Requirements

• Must reside in the Gatineau area in Quebec.
• Hybrid work arrangement — onsite at least three days per week, with additional days as needed.
• Strong organizational and time management skills.
• Commitment to quality and attention to detail.
• Ability to work independently and collaboratively.
• Willingness to learn new tools and technologies.
• Eligibility for Reliability Security status; minimum five years’ residency in Canada.
• Experience working in a multicultural or multilingual environment.
• Familiarity with agile or other modern project management methodologies.

Previous experience in a remote or hybrid work setting.