At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Role: Network & Enterprise Cybersecurity Engineering and Architecture Services Manager 

Experience: 11+ Years

Location: Noida, Pune,Bangalore, Hyderabad, Chennai

Work Set Up: Hybrid (11 Days work from office) 

Role Overview

The Network & Enterprise Cybersecurity Engineering and Architecture Services Manager is an execution-focused leadership role at a level below the L3 Global Sub-Capability Head (Head of Network & Enterprise Cybersecurity Engineering and Architecture).

The role contributes to the transformation of the Global Delivery Unit into the Future Mode of Operation (FMO), supporting:

• Large-scale adoption of automation
• Follow-the-sun delivery
• AI techniques
• A one-standard approach across Global Delivery Centers

This is achieved while ensuring quality and competitiveness.

Organisational Context

• Service Line: HIT & DWP
• Capability Line: Network & Enterprise Cybersecurity (N&ECS)

Purpose

The role is global in scope, with accountability across multiple locations, operating in a highly matrixed environment with strong cross-functional and cross-regional stakeholder management.

You will be responsible for operationalising and executing globally defined sub-capability strategies within the Network & Enterprise Cybersecurity Engineering and Architecture domain.

Key focus areas include:

• Optimising service delivery
• Improving operational performance
• Ensuring delivery execution across locations

While strategy ownership remains with L3 leadership, this role focuses on:

• Operational execution
• Prioritisation
• Delivery governance

Key Responsibilities

• Execute and operationalise globally defined sub-capability strategy and operating standards aligned with HIT & DWP Service Line strategy
• Manage teams across multiple locations in a matrixed environment
• Provide guidance to global and local teams, fostering learning, inclusion, and performance excellence
• Ensure effective and efficient delivery through development of career pathways
• Oversee planning, execution, and delivery of services ensuring quality, efficiency, and scalability
• Drive continuous improvement and standardisation across services and teams
• Identify opportunities for business growth and market competitiveness
• Establish and oversee reporting, review, and change-control processes
• Drive adoption of Agile practices
• Ensure compliance with industry regulations, organisational and GDU policies, including ESG principles
• Manage financial targets within defined budgets and frameworks
• Participate in pre-sales activities, including cost modelling and approvals
• Monitor and analyse market trends to identify opportunities and challenges
• Enterprise IAM & Zero Trust Architecture
• Hybrid Identity Lifecycle Management & Governance (ILM/IGA)
• Privileged Access Management (PAM) Deployment & Operations
• Identity Security & Remediation
• Authentication Modernization: MFA, SSO & Conditional Access
• PKI & Certificate-Based Identity Services
• IAM Strategy, Transformation, Automation & Client Advisory
• IAM Service Delivery, RFP, Governance & Operational Excellence

Key Objectives & Requirements

Experience

• Several years (at least 8) in the IT industry
• Experience in leadership or management roles
• Strong background in managed services operations with delivery excellence

Industry Knowledge

• Deep understanding of Network & Enterprise Cybersecurity Engineering and Architecture
• Awareness of latest trends, challenges, and opportunities

Certifications

• Preferred (non-mandatory): ITIL, Project Management, Agile

Operational Excellence

• Knowledge of best practices including:
  • N&EC Innovation Center
  • ECS platform management services
  • N&ECS ArchaaS (Architecture as a Service)
• Expertise in process improvement, quality management, resource optimisation, and performance metrics

Strategic and Commercial Acumen

• Ability to support and execute strategic plans
• Improve service delivery and client satisfaction
• Align operations with organisational strategy

Financial Acumen

• Strong experience in:
  • Budgeting
  • Forecasting
  • Financial analysis
• Ability to manage profitability

Leadership & Team Management

• Proven ability to lead and develop high-performing teams
• Strong decision-making and problem-solving skills

Client Relationship Management

• Experience in managing client relationships and delivering high-quality services

Communication & Collaboration

• Strong verbal and written communication skills
• Ability to collaborate across global and diverse teams

Adaptability

• Ability to operate in rapidly changing environments
• Strong problem-solving mindset

Global & Cultural Awareness

• Experience working in multinational, cross-functional teams
• Strong cultural intelligence

Availability

• Willingness to travel and work across time zones

#GDU_Priority