Manager / Senior Manager, Management Consulting – Agentic Transformation & AI Operating Model, Iberia
Location: Madrid, Spain
Are you passionate about helping clients navigate the most critical challenges of the digital age? Do you have experience shaping and scaling high-impact, technology-enabled transformation? Are you a visionary builder who thrives in entrepreneurial environments?
If the answer is yes, we have an exciting opportunity for you to help architect the next chapter of Uvance Wayfinders, Fujitsu’s global consulting brand, in Europe.
Uvance Wayfinders is committed to guiding customers through business and management transformation, turning concepts into reality and delivering tangible results through our consulting approach. Working side by side with clients, we deliver integrated solutions that span the full lifecycle of change, from initial strategy to sustained impact. We are focussed on fostering an inclusive environment where diverse talent thrives.
In Iberia (Spain and Portugal), we are building the practice from the ground up, with Data & AI at its core and an initial focus on Banking & Insurance, Energy & Utilities and the Public Sector. We connect strategy, technology and execution end-to-end, from the first diagnosis through to production.
Your role will involve:
As Manager / Senior Manager for Agentic Transformation & AI Operating Model, you’ll help clients move from isolated AI pilots to agents running real business processes. Your focus is redesigning processes and ways of working so that people and agents work as one team and the impact shows up in the P&L.
Reporting to a Director or Associate Partner (as appropriate), you’ll combine deep hands-on expertise with client leadership: shaping solutions, supporting business development and leading delivery teams through to measurable results.
As an expert in your field, you’ll help shape how Uvance Wayfinders delivers, bringing fresh perspectives and creating reusable assets for the practice.
As a Manager / Senior Manager, you will be responsible for:
Business development support
- Shaping proposals, business cases and client presentations for agentic transformation engagements.
- Supporting our Associate Partners and Directors in building relationships with client decision-makers.
- Identifying new opportunities during delivery and turning them into proposals.
Client delivery & leadership
- Defining AI strategies, use-case portfolios and roadmaps with clear business cases and value tracking.
- Redesigning end-to-end business processes around AI agents: deciding which tasks and decisions agents take on and where people stay in control.
- Designing new ways of working and AI operating models: governance, organisation, roles and AI centres of excellence.
- Applying agentic approaches across the business: customer journeys, operations and back office, and IT, including an agentic software development lifecycle.
- Leading adoption and change management so that new ways of working stick.
- Making sure transformation programmes meet the EU AI Act and applicable regulation.
- Leading multidisciplinary teams and managing day-to-day delivery with clients.
- Owning the end-to-end solution architecture and engineering rigour of AI systems, ensuring they are designed, built, deployed and governed to run reliably in production.
- Applying MLOps and LLMOps practices: evaluation, monitoring, drift detection and lifecycle management.
- Guiding teams on trade-offs between rules-based systems, machine learning, LLMs and hybrid approaches.
- Building value cases and facilitating workshops with client stakeholders to frame problems, align on priorities and shape engagement outcomes.
- Building and maintaining trusted relationships with client stakeholders, ensuring high satisfaction and repeat business.
Practice development
- Contributing to the Agentic Transformation offering, including methodologies, accelerators, reusable assets and thought leadership.
- Leading and coaching consultants, providing direction and quality assurance over team performance and deliverables.
- Working with Uvance Wayfinders colleagues across Europe and with the teams already present in client accounts.
- Helping build a culture of collaboration, continuous learning and hands-on excellence.
Your transferable skills and experience:
- Several years of consulting experience in AI, digital or operations transformation.
- Experience defining AI strategies, use-case portfolios, business cases and operating models.
- Solid understanding of generative AI and AI agents, and hands-on experience redesigning processes around them.
- Knowledge of the EU AI Act and its impact on AI initiatives.
- Experience leading teams and managing client relationships at senior level.
- Hands-on understanding of modern data and AI architectures: cloud data platforms and pipelines, machine learning, LLM-based solutions (prompting, RAG, agents), orchestration and monitoring.
- Experience taking AI systems into production and managing their operational risks: performance, drift, reliability and security.
- Demonstrated ability to build value cases (complex value cases at Senior Manager level) and to facilitate workshops with senior stakeholders.
- University degree in a technical or quantitative field preferred.
- Fluent Spanish and professional English; Portuguese is a plus.
Nice to have:
- Experience with AI-assisted software development or agentic approaches to application maintenance.
- Experience in change management and adoption of AI in large organisations.
- Experience with outcome-based or value-based engagement models.
- Market presence through teaching, speaking or publications.
Recruitment process: The recruitment process consists of 2 stages.
Uvance Wayfinders is Fujitsu’s global consulting business, launched in February 2024. The name reflects what we do: help organisations find their way when the route is unknown or uncertain, from setting direction and designing the strategic path to guiding implementation. We combine AI-driven consulting, deep industry expertise and advanced technology to turn strategy into measurable business outcomes, connecting strategy, architecture, technology and execution from planning through to adoption. Our services span four domains: Industries, Operations, Experiences and Technologies.
We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
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