Purpose of the Role
The Accounts Payable Specialist supports the Team Leaders and Senior Accountants by delivering accurate and timely Accounts Payable transaction processing. A core responsibility of this role is the resolution of vendor queries in German, requiring confident and professional communication with German-speaking suppliers, in line with defined operating procedures and service level agreements.
Key Responsibilities
- Primary ownership of vendor query resolution in German, including daily communication with German-speaking suppliers via email and phone to resolve invoice discrepancies, payment issues, and master data questions
- Proactive follow-up with internal stakeholders to ensure timely resolution of vendor inquiries
- Maintenance and validation of vendor master data
- Invoice administration, control, and invoice receipt handling
- Invoice posting preparation and transfer to SAP FI
- Execution of invoice processing and payment processing activities
- Period-end processing and related reporting activities
- Generation of standard AP reports and ad hoc analyses as requested by the Team Leader
- Conflict and issue management related to vendor accounts and payments
- Achievement of performance objectives agreed with the assigned Team Leader
- Contribution to Accounts Payable process improvements and standardization initiatives
- Support delivery of Accounts Payable performance and quality targets as defined in SLAs
- Execution of additional tasks within the AP area as agreed with the Team Leader
Required Skills and Qualifications
- Bachelor’s degree in Economics, Business Administration, or a related field with a focus on Accounting
- Professional certification (e.g. CPA, CMA) is an advantage
- 1–2 years of experience in Accounts Payable or another core finance function in a high-volume, complex environment
- Solid understanding of accounting principles, reporting requirements, and financial controls
- Very good command of German (written and spoken) – mandatory, with the ability to independently handle vendor communication and issue resolution
- Excellent business English (written and spoken) for internal communication within an international finance organization
- Strong communication skills, with confidence in interacting with vendors, internal customers, and management
- Experience with SAP FI, scanning solutions, and workflow tools
- Strong knowledge of MS Office, particularly Excel
- Shared Service Center (SSC) experience is an advantage
Behavioural Competencies
- Strong customer focus with a solution-oriented mindset
- Excellent communication and analytical skills
- Well-developed interpersonal skills and ability to build effective working relationships
- Team-oriented approach with a high level of accountability
- Ability to work effectively under time pressure and manage competing priorities
Digital Skills
- Intermediate to advanced Excel skills; VBA and macro development experience is a plus
- Experience using digital tools within finance and ERP environments
- Knowledge of SAP data structures and table analysis is an advantage
- Experience with non-standard ERP functionalities is a plus
- Ability to identify and apply digital tools (e.g. RPA, VBA, AI) to improve AP processes
- Experience in identifying and implementing small process improvements; Lean techniques knowledge is an advantage
- Participation in simple projects is required; project leadership experience is a plus
- Understanding of project management methodologies and tools is an advantage
- Ability to interpret data visualizations and use insights for decision-making is required