Job Description
Japanese Business Service Assistant_8043
Job Location:  Pune, Chennai
Location Flexibility:  Multiple Locations in Country
Req Id:  8043
Posting Start Date:  5/18/26

Experience Level: 0-2 Years

We are seeking a highly motivated and detail-oriented Bilingual Communication & Documentation Specialist to join our team. In this role, you will be instrumental in bridging communication gaps between our Japanese and English-speaking teams, ensuring clear, accurate, and efficient information flow. The ideal candidate will possess exceptional language proficiency, strong documentation skills, and a proactive approach to continuous improvement.

Responsibilities:

  • Language & Communication:
    • Facilitate seamless communication through strong Japanese to English language proficiency (spoken, written, and comprehension).
    • Actively participate in complex Japanese business and operational discussions, providing effective interpretation and communication.
    • Conduct accurate and nuanced Japanese to English translation of various documents, communications, and technical materials.
  • Documentation & SOP Development:
    • Develop, write, and maintain clear, structured, and comprehensive Standard Operating Procedures (SOPs) with minimal supervision.
    • Create and manage other essential documentation, ensuring accuracy and adherence to company standards.
    • Utilize Microsoft Office Suite (Excel, PowerPoint, Word) proficiently for all documentation and reporting needs.
  • Collaboration & Initiative:
    • Work effectively both independently and collaboratively within a team environment.
    • Demonstrate a proactive learning attitude, continuously striving to improve language proficiency and job-related skills.
    • Take initiative in identifying and implementing best practices for communication and documentation processes.

Required Qualifications:

  • Language Proficiency:
    • Strong Japanese to English language proficiency (spoken, written, and comprehension) is essential.
    • JLPT N3 certification is required.
    • JLPT N2 / N1 certification is a strong advantage.
  • Experience:
    • 0-2 years of hands-on experience in Japanese to English communication, translation, and documentation.
    • Proven ability to create clear and structured Standard Operating Procedures (SOPs).
  • Technical Skills:
    • Proficiency in Microsoft Office tools (MS Excel, PowerPoint, Word).
  • Soft Skills:
    • Exceptional written and verbal communication skills in both Japanese and English.
    • Proven ability to develop standardized documentation.
    • Proactive learner with a strong sense of initiative.

Additional Advantages (Good to Have):

  • Experience or familiarity with AI tools and concepts, particularly in language processing or agent-based systems
Relocation Supported:  Yes
Visa Sponsorship Approved:  No