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Job Description
Systems Operator Intern
Job Location:  Heredia
Location Flexibility:  Primary Location Only
Req Id:  2855
Posting Start Date:  10/1/25

At Fujitsu, we are driven by our purpose to make the world more sustainable by building trust in society through innovation.

We have been a pioneer in technology and innovation for over 80 years, and we are committed to using our expertise to help businesses and organizations transform for the digital age. We believe that digital transformation is essential to creating a more sustainable future. That's why we are working with our customers to develop solutions that can help them reduce their environmental impact, improve their efficiency, and create a more equitable society.

We are committed to contributing to the United Nations Sustainable Development Goals (SDGs). These goals are a blueprint for a better future for all, and we believe that technology can play a vital role in achieving them.

If you share our passion for making a meaningful impact on the world, we invite you to join our global family of 130,000 employees spanning more than 50 countries. We are a diverse workforce, and we offer a wide range of opportunities for you to grow and develop your career.

Together, we can create a more sustainable future for all.

 

 

 

 

IT Operator 
IT DEPARTMENT

 

 

 

 

 

 

 

 

 

Role title

IT operator 

 

Job Purpose

The IT Operator is responsible for long term plans for network infrastructure management as well as support in the day to day activities, which include but are not limited to monitoring, landing and support on current and new customers requirements.

Education
  • Technical Diploma on  Computer Science or 1-2 years of experience in IT roles.

Training
  • English Proficiency (oral and written skills, CEFR B2 above)
  • Cisco™ Certified Networking Associate (CCNA®) preferred
  • Training Implementation in ISO 27K
  • Ilearn Training in: CompTIA® A+, CompTIA® Security + (as required training for Information Security)
  • Ilearn  Mandatory Information Security Compliance

 

Experience
  • Between 1-2 years of experience, preferably gained by working in an IT role in a best practice outsourcing.
  • Maintenance and support of network Routers/Switches (Cisco™) ,Active Directory & DNS management, network maintenance and troubleshooting, Maintenance and monitoring, Backup Software, Knowledge of VOIP.

                                                                               

Desired Core Skills 

 Competencies

  • Drive for Results
  • Thinking Strategically
  • Influence and Impact
  • People oriented
  • Team  player
  • Changing and Improving
  • Time Management
  • Must be energetic and proactive
  • Must be able to multi-task effectively and prioritize goals to ensure maximum return

on the resources utilized

  • Detail oriented
  • flexible approach and works well under pressure
  • Must be able to learn, understand, and apply new technologies
  • Must maintain a professional appearance and attitude at all times
  • Ability to elicit cooperation from a wide variety of sources, including upper management,

clients, and other departments

  • Must be able to complete tasks thoroughly and accurately with minimal supervision.
  • Application of good judgment and decision making
  • Ability to work independently and provide supervision
  • Ability to organize, prioritize and guide work to meet deadlines
  • Ability to streamline and improve processes
  • Precision, reliability, dynamism and flexibility.
  • Communication Skills

 

 

Key Accountabilities
  • Effective delivery of reports within agreed timescale and quality
  • Relationship with employees are positive and feedback from them is commendable
  • Demonstrates consistent adherence to the official policies, including and not limited to: attendance, vacation, over time, professionalism.
  • Performs within the targets of the project’s SLA’s.
  • Consistently delivers results on expected target dates.
  • Behaves according to the company principles.
  • Knowledge and understanding of the IMS.
  • Is kept updated about the content and expectation of the security policies and promotes and holds employees accountable for the adecuate execution.
  • Is part of the IT Service Continuity Management Team

 

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This job description is intended to describe the general responsibilities and type of work being performed by people assigned to this position.  The major job functions/components above are the typical functions of the job and are not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.  Personnel, vendors assigned in this position should be aware that the responsibilities, tasks, and duties of the jobholder may differ from those outlined in this job description and various other duties may be assigned as needed.

 

FUJITSU strives to provide equal employment opportunities, and we´re committed to treat our candidates without discrimination based on race, religion, creed, gender, social status, physical or mental disability, sexual orientation and/or any other category that is unrelated to the legitimate interests of FUJITSU.
Relocation Supported:  No
Visa Sponsorship Approved:  No

At Fujitsu, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to our success, and we are committed to creating an environment where all employees can thrive.

We promote diversity, equal opportunity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by applicable law.

We believe that everyone has something to contribute, and we are committed to creating a workplace where everyone can reach their full potential.