Job Description
HR Associate (Japanese Bilingual)
Job Location:  Taguig City
Location Flexibility:  Multiple Locations in Country
Req Id:  6352
Posting Start Date:  3/19/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

 

Role Purpose
You are responsible for providing day‑to‑day support to managers and employees within the PH GDC by handling administrative tasks, resolving inquiries, and generating reports. You ensure that all activities are completed within established SLA metrics with a high level of accuracy, while adhering to the latest policies and process documentation. Additionally, you play a key role in maintaining strong customer relationships and delivering efficient, reliable service.
 

What You’ll Be Doing

Delivering Service Excellence

  • You’ll help make sure all HR services and deliverables meet our agreed service levels and quality standards.
  • You’ll also support audit requirements by ensuring processes are correctly followed and documented.

Building Strong Customer Relationships

  • You’ll interact with employees and managers, helping maintain positive, professional relationships.
  • When issues come up, you’ll proactively address and resolve them.

Managing HR Processes

You will support different stages of the employee lifecycle, which includes:

  • Handling employee movements, regularization, personal data updates, and offboarding.
  • Keeping employee records accurate and up to date in our HR systems.
  • Preparing employment documents such as regularization letters and sending HR‑related announcements.
  • Creating or updating internal HR process documentation.
  • Supporting AskHR ticket management by assigning tickets promptly and responding to employee queries.
  • Developing or updating Knowledge Articles based on common questions.
  • Conducting quality checks as needed for PH HR Operations.
  • Preparing reports for HRBPs and HR Managers.
  • Maintaining organized databases, records, and documents on SharePoint or shared folders.
  • Sharing ideas and recommendations to help improve HR processes.

Supporting the Team

  • You’ll actively participate in meetings with the HR team, HRBPs, and the GDC.
  • You’ll serve as backup support for teammates when needed.
  • You’ll take part in trainings and engagement activities to continue your development.
  • You’ll also provide support to HRBPs and HR Managers within PH GDC.

 

What We're Looking For

  • Intermediate skills in MS Office (Excel, PowerPoint)
  • JLPT N3 certification
  • Strong attention to detail
  • Good communication skills in English (and additional languages, if required)
  • Strong interpersonal and teamwork skills
  • Ability to manage conflicts or issues professionally
  • Good time management and ability to work under pressure
  • Must be of legal working age

 

Relocation Supported:  No
Visa Sponsorship Approved:  No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.