At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

ServiceNow Developer - TPRM, IRM | VENDOR MANAGEMENT IMPLEMENTATION  INTEGRATION | DATA MANAGEMENT

Shift:2:00 PM to 11:00 PM iST

ServiceNow Developer

Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements.

What we offer:
•    The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
•    Unrivalled investment and training in you and your career
•    Stimulating environment offering ongoing learning opportunities
•    Culture of innovation and inspiration
•    Competitive salary and generous benefits 
•    A very flexible and creative environment for everyone.
Role and Accountabilities:
We are seeking a highly skilled and motivated ServiceNow Developer with proven expertise in implementing and configuring solutions within Third-Party Risk Management (TPRM), Integrated Risk Management (IRM), and Vendor Management modules. This role requires a strong background in ServiceNow development, configuration, and integration to translate business requirements and architectural designs into robust, scalable, and effective platform functionality.
Key Responsibilities:
•    Perform hands-on configuration and development within the ServiceNow platform, focusing on TPRM, IRM, and Vendor Management modules.
•    Develop and implement complex workflows using Flow Designer and legacy workflows, ensuring adherence to business process requirements.
•    Design, build, and maintain Catalog Items, Record Producers, and associated variables and scripts to support self-service capabilities.
•    Configure and customize ServiceNow Workspaces to optimize user experience for various roles (e.g., risk managers, vendor managers, end-users).
•    Develop and maintain Client Scripts, Business Rules, UI Policies, UI Actions, Script Includes, Access Control Lists (ACLs), and other platform components.
•    Configure and customize ServiceNow GRC applications, particularly TPRM and IRM, including Risk Assessments, Compliance Policies, Control Objects, Control Tests, Issues, and Remediation Tasks.
•    Implement and optimize the Vendor Management lifecycle within ServiceNow, including vendor onboarding, risk assessments, performance tracking, and contractual management.
•    Develop integrations to exchange data with external systems relevant to risk, compliance, and vendor information.
•    Develop and maintain integrations between ServiceNow and other enterprise systems utilizing various methods (e.g., REST, SOAP, IntegrationHub, MID Server).
•    Design and implement data imports, transformations, and data models to ensure data integrity and system performance.
•    Collaborate with Solution Architects to translate high-level designs into detailed technical specifications and implementation plans.
•    Adhere to ServiceNow best practices, coding standards, and security guidelines throughout the development lifecycle.
•    Participate in technical design discussions and contribute to solution architecture.
•    Create and maintain detailed technical documentation, including configuration guides, development specifications, and integration documentation.
•    Participate in knowledge transfer sessions with support teams and end-users.
•    Develop custom scripts, workflows, and integrations using ServiceNow technologies 
•     Prepare technical documentation, solution designs, and implementation guides.
•     Provide mentorship and guidance to junior developers or team members.
•     Ensure solutions meet security, risk, and compliance standards.
Required Skills & Qualifications.
•     5+ years of hands-on experience as a ServiceNow Developer or Technical Consultant.
•    Experience implementing and configuring ServiceNow's Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) modules.
•    Experience with ServiceNow Vendor Management functionality.
•    Expertise in ServiceNow platform development including JavaScript, GlideScript, Jelly, HTML, CSS.
•    Proficiency in configuring Flow Designer, Workflows, Service Catalog (Catalog Items, Record Producers, Order Guides), and Service Portal development.
•    Experience with ServiceNow Workspaces configuration and customization.
•    Strong understanding of ServiceNow's data model, security (ACLs), and platform architecture.
•    Demonstrated experience with integrations using REST, SOAP, and other methods.
•    Proficiency in ServiceNow scripting, workflow design, and integrations.
•    Experience with enterprise-level ServiceNow implementations and upgrades.
•    Strong analytical, problem-solving, and communication skills.
•    Excellent communication, presentation, and change leadership skills.

Preferred Qualifications
•    ServiceNow Certified System Administrator (CSA)
•    ServiceNow Certified Application Developer (CAD)
•    ServiceNow Certified Implementation Specialist (CIS) in GRC, Vendor Risk Management, or other relevant modules.
•    Certified Information Systems Auditor (CISA) Optional but preferred
•    Certified Risk and Compliance Management Professional (CRCMP) Optional but preferred
•    Experience with ServiceNow Flow Designer and Workflows.
•    Familiarity with Agile/Scrum delivery models.