At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
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Experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM, ITOM and SAM.
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Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
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Develop and customize ServiceNow applications, focusing on IT Asset Management, Hardware Asset Management, and Software Asset Management.
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Collaborate with the architecture team to design and implement effective solutions that meet client requirements.
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Optimize and maintain existing ServiceNow applications for performance and scalability.
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Lead code reviews and enforce best practices in ServiceNow development.
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Provide technical guidance and mentorship to junior developers.
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Develop integrations with other business systems and applications.
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Troubleshoot and resolve complex technical issues in the ServiceNow environment.
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Stay abreast of new ServiceNow features and technologies, incorporating them into solutions as appropriate.
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Communicate technical problems and solutions to both technical and non-technical audiences.
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Ability to convey complex technical concepts in understandable business terms Consults with business analyst/project manager to develop appropriate technical solutions.
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Document and gain acceptance / approvals of selected final solutions.
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Execute technical solutions in capacity as a Sr. consultant.
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Contribute to the development of Fujitsu IP solutions in ServiceNow.
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Coach and advise other Developers.
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Bachelor's degree with at least 5 years of ServiceNow design and development experience
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Development experience on the ServiceNow platform including customization of applications such as ITAM, ITSM, custom apps and SAM.
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Experience developing ServiceNow solutions and technical design documents from business requirements.
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Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
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Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
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Experience developing, implementing, and maintaining large-scale applications and systems.
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At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
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Must have strong requirements gathering experience.
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Programming expertise in Java, JavaScript or other functional programming languages
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Demonstrated understanding of ITIL practices
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Excellent written and oral communication skills.
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ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
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ITIL v3 certification
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Excellent analytical and problem-solving skills
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Excellent verbal and written communication skills
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Strong presentation development and Customer Presentation skills
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Successful teamwork experience & demonstrated leadership abilities
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.