At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Job Description -
Required Qualifications & Experience
- Any Graduate (Japanese language qualification preferred)
- 3 to 5 years of relevant work experience
- Proficiency in Japanese language (JLPT N2 or above)
- ITIL certified with a strong understanding of IT service management and IT operations
- Good knowledge of Microsoft Office applications
- Excellent communication, coordination, interpersonal, and presentation skills
- Experience in vendor management, reporting, and metrics/KPI management
- Willingness to work in a 24x7 rotational shift environment from the Chennai office
- Experience working with Japanese clients and stakeholders
- Experience in project transition and knowledge transfer activities
- Strong understanding of end-to-end project delivery and operational processes
Technical Skills
- Experience in BAU (Business As Usual) operations and support management
- Ability to monitor, analyse, and report operational metrics
- Familiarity with IT infrastructure and service delivery processes
- Good to have hands-on experience or knowledge of:
- Windows Administration
- Linux Administration
Preferred Attributes
- Strong stakeholder and vendor management skills
- Customer-centric approach with excellent problem-solving abilities
- Ability to lead operational activities and coordinate across multiple teams
- Experience working in multicultural and client-facing environments, particularly with Japanese customers
- Strong ownership, planning, and escalation management capabilities
At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.