Job Description
Assistant Technical Services Engineer
Job Location:  Chennai
Location Flexibility:  Primary Location Only
Req Id:  1963
Posting Start Date:  7/16/25

Roles and Responsibilities:

  • Manage end to end of lifecycle of IT asset from requisition to disposal.
  • Maintain accurate records of all IT assets across the repositories & tools (Service Now CMDB).
  • Work closely with vendor for addressing warranties & insurance claims.
  • Responsible for maintaining up to date inventory of all IT assets with their precise location & assignment details.
  • Ensure assets are tagged when inducted and corresponding records are updated in CMDB/Fixed asset register.
  • Manage inventory of desktops, laptops, desk phone, mobile phones, desk monitors, consumables, etc. with accuracy.
  • Dispose obsolete assets through e-waste process within regulatory & STPI guidelines.
  • Assist with procurement of IT hardware asset as per business requirements.
  • Asset Ageing report and publishing business case for asset replacement (hardware tech refresh).
  • Prepare early budget for IT Hardware Asset Refresh.
  • Reconciliation of assets across Asset Management Tool, CMDB, Fixed Asset Register & Physical inventories.
  • Monitor allocation procedures i.e., allocation, receipt, internal transfer and ensure transactions are updated in tools.
  • Manage receipt of IT assets into the organization.
  • Publish monthly asset status report with status of in use, in stock, obsolete, disposed and corrective plans.
  • Manage IT storeroom and ensure assets are always maintained in a safe & organized manner.
  • Assist with internal and external vendor audits of IT assets.
  • Work closely with support teams and manage IT assets of remote location.
  • Maintain inventory of consumables/peripheral items with defined stock levels
  • Conduct physical verification of IT asset and publish reports.
  • Act as point of contact for all stakeholders for IT related requirements

 

Relocation Supported: 
Visa Sponsorship Approved: