Job Description
Bilingual Business Support Specialist- Cebu based
Job Location:  Cebu City
Location Flexibility:  Primary Location Only
Req Id:  10385
Posting Start Date:  7/22/26

 

Role Purpose

The role holder provides business process services to our client base. The role holder will work mainly as an individual contributor (one-man project) requiring a moderate level of supervision from line manager.

Preferred Skills:

  • Microsoft Excel, PowerPoint, Teams, and ERP systems (OneERP/SAP).
    IMPORTANT: Emphasis on Excel skills (function, input); ability to understand knowledge logically etc.
  • Strong analytical, administrative, and coordination skills.
  • Ability to work with Japan stakeholders.
  • Strong Japanese communication, reading, and understanding skills (preferably Native/N1/N2)

 

Job Responsibilities

  • Manage project schedules and task tracking using Asana.
  • Organize, host, and facilitate project, operational, and security meetings.
  • Prepare meeting materials, reports, and presentation decks.
  • Coordinate security compliance activities and communications with global teams.
  • Manage user access and membership requests across internal systems and portals.
  • Monitor workflow status, approvals, and compliance activities within OneERP.
  • Extract, analyze, and reconcile operational and financial data using Excel and ERP systems.
  • Create balance sheets, project reports, and system records.
  • Perform data integrity checks and validate information across multiple systems.
  • Track orders, maintain documentation, and support audit requirements.
  • Coordinate project deliverables and ensure timely submission of required documents.
  • Communicate with stakeholders in Japan and global delivery centers to support daily operations.
Relocation Supported:  No
Visa Sponsorship Approved:  No