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Role Purpose

The role holder will assist with administrative duties in a business support team or area. They will ensure that problems and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their daily work.

Key Accountabilities 

• Support. Provides support for a business area or team.
• Analysis and diagnosing problems or issues. Resolves basic problems and issues to a satisfactory outcome and escalates more complex queries and requests.
• Working for others. Liaises with own business area or team and may have some contact outside of direct working area.
• Planning, organizing and monitoring work. Able to prioritize own tasks to achieve targets and deadlines.
• Storing and reporting information. Maintains accurate data relevant to the job and is able to produce basic reports as required.
• Communication. Clear and accurate written and oral communication.
• Standards. Operates processes, standards and practices for the business area or team.
• Personal Development. Takes the initiative to extend own knowledge in order contribute to the team and develop.

Requirements:

• JLPT-N3
• Basic of MS office
• Good English & Japanese communication Skill.