At Fujitsu, we're on a mission to create a more sustainable world by building trust in society through innovation. Since our inception in Japan in 1935, Fujitsu has consistently been at the forefront of technological advancement. Today, we stand as a global leader in digital transformation, dedicated to reshaping businesses and society in the digital age.
What truly sets us apart is our family of nearly 130,000 dedicated employees that spans over 50 countries, forming a diverse and dynamic community. We are committed to helping our employees grow and develop their careers. We believe that everyone has the potential to achieve great things, and we are dedicated to providing the resources and opportunities that our employees need to succeed.
We invite you to take the next step in your career journey and apply. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.
Role Purpose
To provide business support services to the clients in a timely and efficient manner delivering good quality output.
Key Accountabilities
• Process transactions/requests from customers in a timely manner ensuring that outputs are accurate and in accordance with customer approved process, procedures and standards.
• Prepare reports as required
• Perform other tasks as may be required by superiors
Key Performance Indicators
• Achieve SLA/KPI targets
• Delivery Excellence
• Productivity
• Providing good customer experience
• Contribution to innovation/process improvement and participation in enablement programs
• Compliance and Engagement
At Fujitsu, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to our success, and we are committed to creating an environment where all employees can thrive.
We are an equal opportunity employer and prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by law.
We believe that everyone has something to contribute, and we are committed to creating a workplace where everyone can reach their full potential.