At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Role Overview
A ServiceNow Developer is a professional responsible for developing, configuring, and optimizing applications and configurations on the ServiceNow platform. This role involves designing and implementing new functionalities, ensuring the quality of developments, and applying best practices across the platform. It requires strong knowledge of ServiceNow modules, mastery of development and testing tools, and experience with frameworks such as the Automated Test Framework (ATF) to support validation and continuous improvement.

Role and Responsibilities

Solution Design

• Design functional and technical solutions for new features and platform changes.

Development & Configuration

• Develop and configure applications, workflows, and platform components in ServiceNow.

Development Validation

• Ensure that fixes, updates, and new features comply with defined requirements.

Identifying and Tracking Issues

• Detect, document, and track issues found during development and testing.

Using Specific Tools

• Use ServiceNow’s Automated Test Framework (ATF) to create and run automated tests for applications and workflows.

Required Skills and Knowledge

ServiceNow Expertise

• Good knowledge of ServiceNow modules, particularly IT service management and IT operations management (ITSM/ITOM).

QA and Development Practices

• Experience in test management, defect tracking, development validation, and test automation.

Testing Tools

• Use of tools such as the ATF framework integrated into ServiceNow, or other automation tools like Selenium.

Analytical Skills

• Ability to interpret data, identify problems, and recommend improvements to enhance platform quality.

Languages: 

• English and French mandatory (written and spoken)