At Fujitsu, we're on a mission to create a more sustainable world by building trust in society through innovation. Since our inception in Japan in 1935, Fujitsu has consistently been at the forefront of technological advancement. Today, we stand as a global leader in digital transformation, dedicated to reshaping businesses and society in the digital age.

What truly sets us apart is our family of nearly 130,000 dedicated employees that spans over 50 countries, forming a diverse and dynamic community. We are committed to helping our employees grow and develop their careers. We believe that everyone has the potential to achieve great things, and we are dedicated to providing the resources and opportunities that our employees need to succeed.

We invite you to take the next step in your career journey and apply. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

• Supervise and manage allocated team members across various accounts within the defined region.
• Conduct performance management and skills enhancement activities for allocated team members in conjunction with HR.
• Perform resource allocation of team members within the defined division/business unit or region under the direction from the General Manager.
• Provide input in formulating and fine-tuning overall service delivery and resource strategy under the direction from the General Manager.
• Support the transition of projects from the project delivery team to the ongoing engineering team/s.
• Responsible for the ongoing service delivery within the allocated accounts including acting as the primary contact for assigned service-based engagements.
• Manage the day-to-day work of delivery and support on service-based engagement in accordance with contracted terms.
• Manage and monitor budget by tracking and approving expenditures in accordance with authorised delegation controls.
• Manage relationships between the client and delivery resources on a regular basis, including contractors, delivery sites, Iocal field services, engineering, and supplier groups
• Ensure the provision of all IT services delivered to clients within the division/region are moving continually towards best practice with respect to cost, quality and service, liaising with the General Manager and other internal teams as required.
• Regular reporting on actual performance and forecast, with variance analyses and revised projections 
• Assist the ACT Account Executives with identifying new leads and securing new opportunities

Experience and Skill

• People management processes and leadership skills, together with sound understanding of professional standards such as but not limited to the code of conduct and internal policies.
• Motivational and persuasive skills, and the ability to negotiate complex situations with staff and senior management.
• Understanding of business requirements and IT deliverables required by the division/region or outgoing projects.
• Well-developed project management and governance skills.
• Budgetary formulation and control abilities
• 3+ years managerial experience, or experience in managing the delivery of services pertaining to ongoing service-based engagements.
• AGSVA Security clearance or ability to obtain one.

Search Firm Representatives – PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.