At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Title: ServiceNow WSD Developer (Workspace Service Delivery / ServiceNow Team)
Job Summary:
We are seeking a skilled and experienced ServiceNow WSD Developer to join our ServiceNow Team. The ideal candidate will have strong hands-on experience in developing and implementing solutions using the ServiceNow Workspace Service Delivery (WSD) module, especially around Facilities Management, Workplace Reservation Management, Space Management, and Maintenance Workflows.

Key Responsibilities:

• Design, develop, and configure applications and modules using ServiceNow WSD (Workspace Service Delivery), including:
  • Workplace Reservation Management
  • Facilities Request Management
  • Maintenance Management
  • Space Planning and Management
• Work closely with business stakeholders to gather and understand requirements related to workplace services.
• Customize and enhance ServiceNow applications and facilitate rollouts.
• Develop and maintain Service Portal, Agent Workspace, and Mobile Studio configurations relevant to WSD use cases.
• Implement flow designer, business rules, UI policies/actions, script includes, and other ServiceNow configurations.
• Ensure smooth integration between ServiceNow WSD and other modules such as ITSM, HRSD, or third-party facilities tools.
• Perform unit testing, create technical documentation, and support UAT and go-live.
• Collaborate with the ServiceNow platform team to ensure adherence to best practices and governance.
• Monitor and troubleshoot application issues and provide operational support post-deployment.

Required Skills & Qualifications:

• 5–7 years of overall experience in ServiceNow development.
• Minimum 2–3 years of hands-on experience with ServiceNow WSD and Facilities Management modules.
• Strong knowledge of:
  • Workplace Reservation & Visitor Management
  • Facilities Maintenance Requests and Work Orders
  • Space Management, Floor Plans, and CAD Integration
  • Workplace Mobile App configuration
• Proficient in JavaScript, Glide scripting, and web technologies.
• Experience in ServiceNow Flow Designer, Scripted REST APIs, and UI/UX customization.
• Strong analytical and problem-solving skills.
• ServiceNow Certified Application Developer and/or WSD Accreditation preferred.

Good to Have:

• Knowledge of CAD file ingestion, AutoCAD integration, or BIM standards.
• ServiceNow Integration knowledge with 3rd party tools.
• Experience in ServiceNow Workplace Indoor Mapping (WIM).
• Familiarity with ServiceNow CMDB, ITOM, or FSM modules.
• Understanding of Agile/Scrum methodologies and experience working in sprints.
• Experience working with global stakeholders across time zones.Job Title: ServiceNow WSD Developer (Workspace Service Delivery / ServiceNow Team)
  Job Summary:
  We are seeking a skilled and experienced ServiceNow WSD Developer to join our ServiceNow Team. The ideal candidate will have strong hands-on experience in developing and implementing solutions using the ServiceNow Workspace Service Delivery (WSD) module, especially around Facilities Management, Workplace Reservation Management, Space Management, and Maintenance Workflows.
  
  Key Responsibilities:
• Design, develop, and configure applications and modules using ServiceNow WSD (Workspace Service Delivery), including:
  • Workplace Reservation Management
  • Facilities Request Management
  • Maintenance Management
  • Space Planning and Management
• Work closely with business stakeholders to gather and understand requirements related to workplace services.
• Customize and enhance ServiceNow applications and facilitate rollouts.
• Develop and maintain Service Portal, Agent Workspace, and Mobile Studio configurations relevant to WSD use cases.
• Implement flow designer, business rules, UI policies/actions, script includes, and other ServiceNow configurations.
• Ensure smooth integration between ServiceNow WSD and other modules such as ITSM, HRSD, or third-party facilities tools.
• Perform unit testing, create technical documentation, and support UAT and go-live.
• Collaborate with the ServiceNow platform team to ensure adherence to best practices and governance.
• Monitor and troubleshoot application issues and provide operational support post-deployment.
• 
  
  Required Skills & Qualifications:
• 5–7 years of overall experience in ServiceNow development.
• Minimum 2–3 years of hands-on experience with ServiceNow WSD and Facilities Management modules.
• Strong knowledge of:
  • Workplace Reservation & Visitor Management
  • Facilities Maintenance Requests and Work Orders
  • Space Management, Floor Plans, and CAD Integration
  • Workplace Mobile App configuration
• Proficient in JavaScript, Glide scripting, and web technologies.
• Experience in ServiceNow Flow Designer, Scripted REST APIs, and UI/UX customization.
• Strong analytical and problem-solving skills.
• ServiceNow Certified Application Developer and/or WSD Accreditation preferred.
• 
  
  Good to Have:
• Knowledge of CAD file ingestion, AutoCAD integration, or BIM standards.
• ServiceNow Integration knowledge with 3rd party tools.
• Experience in ServiceNow Workplace Indoor Mapping (WIM).
• Familiarity with ServiceNow CMDB, ITOM, or FSM modules.
• Understanding of Agile/Scrum methodologies and experience working in sprints.
• Experience working with global stakeholders across time zones.