At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Job Title: Technical Consultant

Relevant Exp: 5+

Work Mode: Hybrid

Work Shift: 2PM-11PM

• Job Description:
   
  We are looking for a highly skilled Senior ServiceNow Platform and Integration Developer to join our ITSM team.
• In this role, you will lead the development, customization, and integration of the ServiceNow platform to support enterprise-wide business processes.
• You will design and implement scalable, maintainable, and secure solutions, ensuring smooth integrations between ServiceNow and other enterprise systems.
• Candidates will be experienced in leading ServiceNow engagements end to end, 
  In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
  •    Design and implement advanced solutions on the ServiceNow platform including workflows, UI policies, business rules, client scripts, and custom applications.
  •    Configure and enhance core modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Asset Management.
  •    Leverage Flow Designer and Integration Hub to build low-code/no-code workflows.
  •    Manage platform upgrades, patching, and deployments using best practices.
  •    Lead development of robust integrations between ServiceNow and external systems using REST, SOAP, MID Servers, JDBC, and other technologies.
  •    Build and manage secure authentication mechanisms including OAuth, Basic Auth, and certificates.
  •    Develop and maintain custom APIs, web services, and data synchronization jobs.
  •    Enforce coding standards, performance optimization, and reusability of components.
  •    Contribute to platform architecture decisions and solution designs.
  •    Participate in code reviews, QA testing, and production support.
  •    Work with business analysts, process owners, and other developers to gather requirements and translate them into technical solutions.
  •    Collaborate with security and infrastructure teams to ensure compliance and data integrity.

•    Contribute to the development of Fujitsu IP solutions in ServiceNow.
•    Coach and advise other Developers.

Skills and Experience Requirements:
•    Bachelor's degree with at least 5 years of ServiceNow development experience, including integrations.
•    Understanding of ServiceNow platform capabilities, architecture, and development patterns.
•    Experience with JavaScript, Glide API, REST/SOAP APIs, Integration Hub, and MID Servers.
•    Experience with key modules like ITSM, CMDB, and Flow Designer.
•    Knowledge of security protocols, data privacy, and integration best practices.
•    Demonstrated understanding of ITIL practices
•    Excellent written and oral communication skills.
Skills and Certifications
•    ServiceNow Certified Implementation Specialist – CMDB, Discovery, or ITOM.
•    ServiceNow Certified Application Developer or Certified System Administrator.
•    Experience with ServiceNow ITOM, HRSD, SecOps, or custom app development.
•    Familiarity with Agile/Scrum methodologies and CI/CD tools.
•    Exposure to cloud platforms like AWS, Azure, or GCP in an integration context.
•    ITIL v3 certification
•    Excellent analytical and problem-solving skills
•    Excellent verbal and written communication skills
•    Strong presentation development and Customer Presentation skills
•    Successful teamwork experience & demonstrated leadership abilities.