At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Title:Technical Consultant

Relevant Exp:5+

Work Mode: Hybrid

Shift:2PM- 11PM

Job Description:

• This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. 
• Candidates will be experienced in leading ServiceNow engagements end to end, 
  In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
  •    Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
  •    Work closely with a team of architects, SMEs, process consultants in end to end implementations
  •    Configure and build integrations with SAP, Workday, etc.
  •    Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM
  •    Define business problems/opportunities with constraints, goals, budgets and timelines.
  •    Communicate technical problems and solutions to both technical and non-technical audiences.
  •    Ability to convey complex technical concepts in understandable business terms
  Consults with business analyst/project manager to develop appropriate technical solutions.
  •    Document and gain acceptance / approvals of selected final solutions.
  •    Execute technical solutions in capacity as a Sr. consultant.
  •    Contribute to the development of Fujitsu IP solutions in ServiceNow.
  •    Coach and advise other Developers.

Skills and Experience Requirements:
•    Bachelor's degree with at least 5 years of ServiceNow design and development experience
•    Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps.
•    Experience developing ServiceNow solutions and technical design documents from business requirements.
•    Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
•    Experience developing, implementing, and maintaining large-scale applications and systems.
•    At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
•    Must have strong requirements gathering experience.
•    Programming expertise in Java, JavaScript or other functional programming languages
•    Demonstrated understanding of ITIL practices
•    Excellent written and oral communication skills.
Skills and Certifications
•    ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM
•    ITIL v3 certification
•    Excellent analytical and problem-solving skills
•    Excellent verbal and written communication skills
•    Strong presentation development and Customer Presentation skills
•    Successful teamwork experience & demonstrated leadership abilities