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Job Role: Technical Consultant

Shift: UK Shift (01:00 pm to 10:00 pm)

Work Mode: Hybrid

Relevant Exp: 5+ yrs

Job Description:

Role and Accountabilities:

The Salesforce Engineer is responsible for successfully designing and implementing solutions that enable business objectives and outcomes. The technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, and integration/ETL technologies. The Engineer would also serve as a SF platform solution expert & maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. They will engage with Solution Architects in designing capabilities by leveraging the Salesforce Cloud platforms to address business needs and simplifying the integrations with other systems.

• Will have experience working within Salesforce cloud platforms such as but not limited to: Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, Analytics Cloud…
• Work closely with Technical Leaders, Business Partners, Business Process Owners, Business Analysts, Developers to design solutions to meet business needs in accordance with industry best practices.

• Work collaboratively and apply strong communications skills in technical discussions and presentations.
• Play the role of a technical SME in internal strategic initiatives to grow the platform.
• Serve as an active contributor to the overall knowledge base and expertise of the Salesforce’s cloud platforms. 
• Specializes in gathering and analysing information and designing comprehensive solutions that are flexible and adaptable.

• Soft skills and ability to interact with business and technical stakeholders to discuss needs and opportunities and translate them into solutions.
• Will know of and adhere to best practices, including estimating work, test driven development practices, configuration over customization etc. Teams would include vendor partners as well.
• May serve in a release manager capacity as needed to plan and lead the team through releases across lower environments.

Skills, Knowledge, Experience and Education

• Bachelor’s degree in computer science, management information systems, engineering, or related field
• Minimum 3 yrs. of experience as a salesforce developer

Salesforce Expertise:

• Strong knowledge of Salesforce Cloud platforms and the various components.
• Proficiency in Apex programming language for custom development.
• Experience with Salesforce Lightning and Lightning Components.
• Understanding of Salesforce data model and security model.
• Experience in CTI integration, email automation, self-service, knowledge management
• Perform unit testing, system integration testing, and user acceptance testing to ensure high quality and reliability of developed solutions.
• Stay updated with the latest Salesforce technologies, trends, and best practices, and continuously enhance expertise in implementation strategies.
• In-depth understanding of Salesforce platform architecture, data model, and security model.
• Earn and maintain Salesforce certifications

Technical Skills:

• Proficiency in programming languages such as Apex, Visualforce, and JavaScript.
• Knowledge of web technologies like HTML, CSS, and JavaScript frameworks (e.g., Angular, React).
• Familiarity with REST and SOAP APIs for integrating Salesforce with other systems.
• Experience in SFDC APIs, SOSL, SOQL, SOAP or REST based web services, SQL and XML
• Experience with version control systems (e.g., Git).

Integration Skills:

• Experience in integrating Salesforce cloud platforms with other business systems.
• Knowledge of middleware tools like MuleSoft or Salesforce Integration Cloud. 

Customization and Configuration:

• Proficiency in customizing Salesforce objects, layouts, and workflows.
• Ability to create custom validation rules, triggers, and automation.

Testing and Debugging:

• Thorough testing and debugging skills to ensure the stability and reliability of Salesforce Cloud solutions.