Maintaining and updating employee records on the HR/Payroll system Responding to general queries face to face, by telephone, by Microsoft Teams, and by email and passing on query to appropriate officer. Maintain central employee files both electronic and within the HR system in accordance with legislation and best practice Supporting HR team members with organisation of learning and development courses including booking rooms, delegates list, coordinating with providers, and arranging equipment for the session Supporting with the administration of eLearning activities, including assisting with access to courses, and maintaining records on the HR system Supporting recruitment activities Assist with financial processes including raising purchase orders and processing invoices Comply with customer service standards Liaise with other sections and external contractors/agencies. General office administration duties (filing, post, scanning etc)