At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Job Title:
Application Support Analyst
Job Summary:
We are looking for an experienced Application Support Analyst to provide technical support and maintenance for applications developed using PowerBuilder (2017 & 2019), Visual FoxPro 9, C# .Net, ASP.Net and Microsoft Access with Microsoft SQL Server. The ideal candidate will have strong troubleshooting skills, experience in legacy and modern application environments, and a solid understanding of relational databases.
Key Responsibilities:
•    Application Support & Maintenance:
o    Provide Level 2 and 3 support for PowerBuilder and Visual FoxPro applications, ensuring high availability and performance.
o    Provide Level 2 and 3 support for .Net and Microsoft Access applications, ensuring high availability and performance.
o    Provide Level 2 and 3 support for COTS applications that use Contract Director 6 and JAMS Agent.
o    Diagnose, troubleshoot, and resolve application issues promptly.
o    Monitor application health and implement fixes or enhancements as needed.
•    Development & Integration Support:
o    Assist in maintaining and enhancing existing PowerBuilder, Visual FoxPro, .Net, Microsoft Access and COTS applications.
o    Collaborate with development teams to deploy patches, updates, and new features.
o    Support integration with Microsoft SQL Server and other applications.
•    Database Management:
o    Work with Microsoft SQL Server for data management, optimization, and performance tuning.
o    Create and maintain queries, stored procedures, and reports as needed.
•    Documentation & Compliance:
o    Maintain accurate documentation for application configurations, troubleshooting steps, and standard operating procedures.
o    Ensure compliance with security and governance standards.
•    Continuous Improvement:
o    Identify opportunities for AI, automation and process optimization.
o    Stay updated with emerging technologies and recommend improvements.

Required Skills & Qualifications:
•    Proven experience with PowerBuilder 2017 and 2019.
•    Proven experience with C# .Net, ASP.Net and Microsoft Access
•    Strong knowledge of Visual FoxPro 9 and legacy application support.
•    Expertise in Microsoft SQL Server, including T-SQL and performance tuning.
•    Experience with AI coding and automation tools.
•    Familiarity with application support processes, incident management, and SDLC.
•    Excellent problem-solving and communication skills.

Preferred Qualifications:
•    Experience with migration projects involving PowerBuilder or Visual FoxPro applications.
•    Exposure to reporting tools and integration with applications.
•    Knowledge of ITIL processes and service management best practices.

Education:
•    Bachelor’s degree in Computer Science, Information Technology, or related field.